IT Technician

ROLES & RESPOSIBILITIES

• Technical Support: Provide first-level technical support to employees, resolving hardware, software, and network issues promptly.
• System Maintenance: Assist in the maintenance and administration of IT systems, including servers, workstations, and network devices.
• Troubleshooting: Diagnose and resolve technical issues, escalating more complex problems to senior IT staff when necessary.
• Software Management: Install, configure, and update software applications, ensuring compliance with licensing agreements.
• User Support: Assist employees with the use of software applications, ensuring they are properly trained and comfortable with the tools provided.
• Network Management: Monitor and maintain network infrastructure, including switches, routers, and wireless access points.
• Hardware Management: Set up and configure new hardware, including desktops, laptops, printers, and mobile devices.
• Inventory Management: Manage and track IT assets, including hardware and software inventory.
• Documentation: Maintain accurate and up-to-date documentation of IT procedures, configurations, and support requests.
• Backup and Recovery: Assist in the implementation and management of data backup and recovery processes.
• Continuous Improvement: Stay current with industry trends and emerging technologies, making recommendations for improvements to the IT infrastructure.

KEY POINTS:

• A driving license will add an advantage to this position
• Diagnose and troubleshoot Computers and Printers
• Provide excellent customer service by effectively communicating with clients
• good knowledge of IT products.
• Knowledge of security products like CCTV, intercom, Access Control etc

Job Type: Full-time

Pay: AED2,000.00 - AED3,200.00 per month

Ability to commute/relocate:

• Ajman: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• IT Support in UAE: 1 year (Preferred)

License/Certification:

• driving License (Preferred)

Application Deadline: 30/11/2025
Expected Start Date: 01/12/2025