IT Technician

Duties and Responsibilities:

The Information Technology Technician will demonstrate his/her ability to interact professionally and positively with staff and students in an educational environment.

Primary duties include:

• Supporting desktop computers, laptops, printers, Chromebooks, and other educational technology devices
• Deploy and maintain computers, Chromebooks, interactive whiteboards, printers and other educational technology hardware
• Address staff requests for technical assistance in a timely and professional manner
• Train school site staff on a variety of software applications and hardware operations
• Assist users via remote connection for the purpose of troubleshooting and/or resolving workstation issues
• Troubleshooting, repair and support educational audio-visual hardware such as interactive whiteboards boards, projectors, speakers and document cameras
• Document and track requests through online ticketing system
• All other duties as assigned by the Director of Technology

Preferred Technical Qualifications

• Proficient knowledge of Windows 11
• Working knowledge of macOS, iOS, and iPadOS
• Knowledge of basic networking (TCP/IP, DNS, routing)
• Proven knowledge of troubleshooting processes

Personal and Professional Qualifications

• Excellent people skills and good communication
• Ability to research software and hardware related issues to resolution
• Ability to work with all levels of staff
• Must be a user-friendly team player with excellent interpersonal and organizational skills and initiative
• Must adapt easily to work assignments, additional priorities, and new procedures
• Ability to handle multiple assignments; prioritize and identify needs and solve problems independently
• Ability to move technology equipment (up to 50lbs.)
• Ability to remain current with both professional skill-set and district technology policies

General Qualifications:

• At least 1-3 years of relevant experience preferred
• Associate’s Degree or vocational certificate in an information technology related field, or equivalent industry certifications preferred but not required.
• CompTIA A+ certification or equivalent desirable
• Citizenship, residency or work VISA in United States required

Reports: Director of Technology

To Apply: All interested applicants must complete a application as soon as possible. Application must include all undergraduate and graduate transcripts, three letters of recommendation. Position open until filled.

Ms. Jill Rossetti, Superintendent-Director

c/o Ms. Debbie Bairos, Administrative Assistant to the Superintendent-Director

Blue Hills Regional Technical School

800 Randolph Street

Canton, MA 02021Equal Opportunity Employer - Diverse Candidates Encouraged to Apply

Pay: $50,000.00 - $59,488.00 per hour

Benefits:

• Dental insurance
• Health insurance

Work Location: In person