IT Technician (Part-Time)

Linden Hall, located in Lititz, Pennsylvania, is the nation’s oldest independent boarding and day school for girls. Committed to excellence in the education of young women, the School provides a rigorous and multifaceted college preparatory experience. Each student is nurtured and inspired to reach her highest personal potential. With a diverse student body representing 22 countries and 14 states, Linden Hall delivers a truly enriching cultural experience. For more information, visit www.lindenhall.org.

Job Summary

Linden Hall is seeking a Part-time IT Technician who collaborates with faculty and staff in areas of academics, marketing, communications, and acts as a liaison between the school and IU13 contracted technology services.

The Part-Time IT Technician will use expert judgment in decision-making, troubleshooting, and resolving on-site technological issues including installation and removal of software from computer systems and networks, diagnostics and technical repairs outside of the IU13 basic support contract. In addition, this position will coordinate with the IU13 for network management, design and implementation and support faculty and staff on campus technical needs.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology or a related field or equivalent experience
• Experience: 2–4 years of relevant work experience
• Knowledgeable of various educational software programs, including Microsoft 365, Blackbaud, Finalsite, and Raiser’s Edge

Essential Duties

• Provides services through telephone, email, and face-to-face contact approximately 24 hours per week
• Assembles hardware and installs or deletes software to ensure all hardware and software are working properly for desktop computers, laptops, telephones, and copiers
• Troubleshoots computer equipment to confirm it is running correctly
• Recovers any lost or accidentally deleted data in conjunction with the IU13
• Diagnoses, troubleshoots, and resolves hardware, software, or network issues beyond the IU13 contracted technology service
• Maintains applications and virus protection measures
• Monitors network performance and makes adjustments, corrections, and/or changes beyond the IU13 contracted technology services
• Works with network users to solve problems, adjust, and/or improve beyond the IU13 contracted technology services

Additional Skills

• Communicates, identifies, and resolves problems critically, quickly, and efficiently
• Exhibits high attention to detail
• Gathers and analyzes data skillfully
• Adapts well to change and exhibits flexibility

Interested candidates should submit by email a cover letter and resume to Terry Gutshall at tgutshall@lindenhall.org with “Part-Time IT Technician” in the subject line.

Linden Hall is deeply committed to diversity and an inclusive curriculum and community. We actively encourage applications from candidates with broad and diverse backgrounds and from individuals of all races, nationalities, sexual orientations, religions, socioeconomic backgrounds, and beliefs.

This job description in no way states or implies that these are the only duties to be performed by this employee. The Part-Time IT Technician will be required to follow any other instructions and to perform any other related duties as assigned by the Head of School or another appropriate administrator. Linden Hall reserves the right to update, revise, or change this job description and related duties at any time.

Pre-Employment Requirements

All offers of employment are contingent upon the successful completion of required background checks and clearances. These may include, but are not limited to: criminal background check, child abuse clearance, FBI fingerprinting, and any other relevant certifications or screenings as required by the position. All clearances must be obtained and approved prior to the start date.

Clearances Required

• PA Child Abuse (Act 153)
• PA State Police (Act 34)
• FBI Fingerprint (Act 114)

Pre-Employment Training Requirements

Candidates selected for this position must complete all mandatory pre-employment training prior to their start date. This may include, but is not limited to: onboarding orientation, safety and compliance training, and any role-specific certifications or modules required by the department or organization.