IT Trainer / Application Support Specialist

We’re looking for a passionate professional to help shape the success of our firm by delivering effective training and hands‑on application support that drives user confidence and performance. Hodgson Russ LLP, a regional law firm with 230+ attorneys in 10 offices, is seeking a Trainer/Application Support Specialist to join our busy Information Technology team, resident in the Buffalo office. In this role you would be responsible for conducting end-user technology training, preparing end-user documentation, assisting the User Services Manager in all functions necessary in developing a successful training program. This position is also responsible for the development, integration, testing, and documentation of new software applications introduced to the firm.

To succeed in this role, you will need excellent communication skills, both written and verbal, and be customer focused. Associate’s degree in Information Technology, Computer Science, or related field of study, with six years’ experience developing and delivering training in networked environment with multiple software packages. Willing to train the right candidate with less experience.

Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo is $59,085 to $72,481. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.

Please apply on-line by visiting our career page at www.hodgsonruss.com. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ opportunities.

Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. https://www.hodgsonruss.com/about-diversity.html.

Pay: $59,085.00 - $72,481.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have more than six years’ experience developing and delivering training in networked environment with multiple software packages?
• Desired salary?

Work Location: In person