IVF Nurse Coordinator

About the Clinic

Child Fertility is a premium IVF and fertility clinic launching in Riyadh in July 2026, backed by a regional investment group. The clinic is bringing internationally benchmarked, UK-standard protocols to Saudi Arabia for the first time, delivered within a luxury, couple-centred, and deeply culturally attuned patient environment.

We are entering a market with significant unmet demand and a clear gap at the premium end. The brand sits at the intersection of British medical excellence, luxury wellness experience, and Saudi cultural sensitivity. Our patients are discerning, privacy-conscious couples who expect the same standards they would receive in London or Geneva - without leaving the Kingdom.

The Nurse Coordinator is responsible for providing clinical coordination, education, and support throughout the patient’s fertility journey. Acting as the primary clinical point of contact, this role ensures patients are fully informed, prepared, and supported at every stage of treatment, while delivering a high-touch, compassionate, and seamless experience aligned with the clinic’s premium standards.

Why Join us?

Be part of launching a first-of-its-kind premium fertility clinic in Saudi Arabia

Play a key role in delivering a world-class, patient-centred clinical experience

Work within a model that combines clinical excellence with a luxury, patient-first approach

Join an ambitious, well-backed organisation with significant growth plans

Core Responsibilities

1. Clinical Coordination & Patient Support

Act as the primary clinical point of contact for patients throughout their treatment journey

Provide clear, accurate, and timely guidance on treatment plans, medications, and next steps

Support patients in understanding their treatment pathway, associated costs, and next steps, ensuring confidence and clarity

Respond to patient queries with empathy, professionalism, and clinical accuracy

2. Patient Education & Preparation

Deliver detailed patient education on treatment protocols, medication administration, and procedures

Ensure patients are fully prepared for each stage of treatment, reducing uncertainty and risk, and have a clear understanding of timelines, expectations, and required commitments

Provide reassurance and support to patients navigating emotionally complex experiences

Tailor communication to individual patient needs, ensuring understanding and adherence

3. Treatment Coordination & Conversion Support

Proactively follow up with patients post-consultation to support decision-making

Support patients in moving from consultation through to treatment initiation, ensuring clarity, confidence, and readiness

Coordinate treatment timelines in collaboration with clinical teams

Ensure all required tests, investigations, and medications are arranged appropriately

Monitor patient progress and ensure adherence to treatment protocols

Escalate clinical concerns or risks appropriately to medical teams

4. Patient Experience

Deliver a high-touch, compassionate, and premium clinical experience

Build strong, trusting relationships with patients throughout their journey

Ensure continuity of care and a seamless transition between clinical stages

Maintain the highest standards of discretion and cultural sensitivity

5. Documentation, Financial Clarity & Clinical Systems

Maintain accurate and up-to-date patient records within clinical systems

Ensure all documentation meets regulatory and clinical governance standards

Track treatment progress and key milestones

Support audit, compliance, and reporting requirements

Ensure patients understand treatment costs, inclusions, terms and conditions, and refund policies in line with clinic guidelines

How you’ll be measured

Delivering safe, accurate, and well-coordinated clinical support throughout the patient journey

Supporting patient progression from consultation through to treatment initiation

Ensuring patients have clear understanding of treatment plans, timelines, costs, and commitments

Ensuring patients are fully informed, prepared, and confident at each stage of treatment

Providing accurate and consistent communication of treatment costs, terms and conditions, and refund policies

Providing timely, responsive, and high-quality communication to patients

Maintaining high standards of documentation, compliance, and clinical governance

Supporting smooth coordination of treatment timelines and clinical processes

Contributing to a seamless, high-touch, and premium patient experience

Collaborating effectively with multidisciplinary teams to support patient outcomes

Skills & Experience

Essential:

Registered Nurse with 3+ years experience and valid license to practice in Saudi Arabia

Experience in fertility, women’s health, or a relevant clinical specialty

Strong clinical knowledge and ability to explain complex information clearly to patients

Excellent communication skills, combining empathy, clarity, and professionalism

Ability to manage emotionally sensitive patient interactions with care and discretion

Strong organisational skills and ability to coordinate multiple patient pathways

Experience using clinical systems and maintaining accurate documentation

Fluent in Arabic and English

Desirable:

Previous experience as a fertility or IVF Nurse Coordinator

Experience in a private or premium healthcare setting

Experience working with international patients or medical tourism pathways

Familiarity with UK or internationally benchmarked fertility protocols

Work Location: In person