IVF/Third Party Clinical Coordinator

About Neway.

We are a boutique fertility clinic located on the Upper West Side of Manhattan, part of one of the largest fertility networks in the world, Maria Fertility Hospital.

We were founded in 1989 by Dr. Jin-Ho Lim, a world leader in natural IVF and In Vitro Maturation and has been responsible for the birth of over 70,000 IVF babies as of 2014, with 10 state of the art facilities throughout Korea,

Maria Fertility sees anywhere from 1300-1500 patients per day and is responsible for over 20,000 egg retrievals per year.

Responsibilities

• Provide emotional/compassionate support to patients through their fertility journey.
• Counsel patients through fertility treatment after consultation with the physician and fertility team.
• Assists fertility team in assuring that all appropriate consents are sent to patient and are returned in a timely manner.
• Coordinate and develop care for assigned physicians’ In-Vitro Fertilization (IVF), Embryo Transfer (ET/FET), Egg Vitrification and Mock Cycle patients.
• Coordinate patient’s timeline, calendar and protocol. Will provide knowledgeable answers to patient’s questions regarding their cycle and calendar.
• Provide fertility education including but not limited to medication teaching and diagnostic testing.
• Ensure that all required labs/diagnostic testing is completed within designated time frame in accordance to FDA/CDC guidelines.
• Contact patients with appropriate instructions per physician’s direction.
• Responsible for detailed and accurate documentation in patient’s chart
• Review patient’s chart to identify potential medical problems which require evaluation prior to proceeding with fertility treatment.
• Responsible to triage phone calls/portal messages and provide instructions per patient’s treatment plan.
• Perform pre-op assessments and post-op monitoring
• Coordinate OR schedule with the anesthesia group and embryology department. Provide patients with pre-op and post-op instructions.
• Assure that all required documentation is completed for SART data reporting.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations and calling for assistance from other health care support personnel when appropriate.
• Protects patients and employees by adhering to HIPPA, infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.

Qualifications

• Experience in Fertility & OB/GYN preferred, but not required
• BLS and ACLS Certification
• Experienced in EMR and MS Office
• Strong communication skills
• Detail oriented
• Strong customer service skills and professionalism

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person