Jewelry Sales Associate

Job Description

We are an independent jewelry store that has been family owned and operated since opening in 1984. We specializes in: custom jewelry manufacturing and design, jewelry repair, jewelry sales, and buying of gold, silver, platinum and diamond estate jewelry. We are looking for a sales associate, who is passionate about working with both jewelry and customers, to join the James Hawkes Designs Family.

(James Hawkes Designs is also know as Hawkes & Co and Jimmy's Gold Vampire)

The Job would include:

• General customer service - Greeting customers as they come into the store and assisting them with their needs.
• Sales in store and online
• Taking in jewelry repairs - Talking with the customer to see what repair work they need done, and confirming with our on staff jewelers, along with quoting the customer a price to complete the repair.
• Jewelry buying - Buying estate / pre-owned jewelry from the public, you will receive training on site, on how to test jewelry to determine the metal, and how to price out the jewelry using our custom computer software.
• Answering phones - Answering customer questions and directing calls.
• Addressing emails & online inquiries - Answering customer questions/ assisting with orders in the live chat and email.
• General maintenance - Keeping the showroom and work area clean and presentable.
• Simple / Small jewelry repair jobs - Easy repair jobs to complete, including changing watch batteries, adjusting watch band size, pearl necklace or bracelet re-stringing, cleaning jewelry.
• Listing items for sale online as needed

If you have any interests in the following there may be room for you to grow into these positions in the future:

• Jewelry Design
• Jewelry Repair
• Gemology

Job Requirements:

• 1 Year Jewelry Sales experience (at least)
• General computer knowledge and skills
• An outgoing personality, willing and able to interact with customers face to face.
• Preferred online sales experience
• Ability to work closely as a team with other co-workers

Part Time to Full Time Job:

• About 20-40 hours per week
• Additional hours may be available during Christmas / holiday season and other busy times
• $15.15-$20.00 / hour depending on experience
• Non-Commission

Store Hours:

• Tuesday-Friday 10:00am-6:00pm
• Saturday 10:00am-5:00pm
• Closed on Sundays
• Mondays Seasonally Closed (Spring, Summer) Open 10:00am-6:00pm (Fall, Winter)

Employee work week is 3-5 days a week with Sunday (and Monday during closed season) always being one of your days off and flexible days/hours off that may change from week to week.

Opening shifts require you to be here by 9:30am in the morning to get the store set up and ready to open by 10:00am. Closing Shifts require you to stay approximately half an hour after we close on a typical work day.

Job Type: Full-time

Pay: $15.15 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Ability to Commute:

• Mesa, AZ 85205 (Required)

Work Location: In person