- Safely and efficiently deliver orders to customers' locations within designated timeframes.
- Load and unload delivery items from the vehicle in a careful manner.
- Verify order accuracy and collect payments from customers as required.
- Navigate delivery routes using GPS or other navigation tools to ensure timely deliveries.
- Adhere to traffic laws and safety regulations while driving and parking.
- Maintain cleanliness and organization of the delivery vehicle.
- Provide excellent customer service and represent the company in a professional manner.
- Report any vehicle maintenance issues or accidents to management promptly.
- Assist with additional duties in the restaurant as needed during slow periods like preparing Dough balls , Filling sauces , Unpacking items, cutting veggies , refilling the kitchen makeline , pizza box preparation , order taking from outside or over the phone.
Key Performance Indicators (KPIs):
- On-Time Delivery Rate: Percentage of deliveries made within the specified timeframe.
- Order Accuracy: Accuracy of delivered orders compared to customer receipts.
- Customer Satisfaction Score: Rating based on customer feedback and satisfaction with delivery service.
- Safe Driving Record: Compliance with traffic laws and accident-free driving history.
- Vehicle Maintenance: Timely reporting of vehicle maintenance issues and adherence to maintenance schedules.
- Cash Handling Accuracy: Accuracy in collecting payments and providing change to customers.
- Cleanliness and Organization: Evaluation of cleanliness and organization of the delivery vehicle.
- Attendance and Punctuality: Consistency in attendance and punctuality for shifts.
Job Types: Full-time, Part-time, Permanent
Application Question(s):
License/Certification:
- Valid driving license (Required)