Job Title Site Reliability & Observability Engineer

Zeta Corp is looking for Site Reliability & Observability Engineer for one of our USA client which belong to eLearning industry

Design, implement, and manage the enterprise-wide observability stack (APM, metrics, logs, and traces) across Azure and containerized workloads.

• Deploy and maintain monitoring tools to ensure full-stack visibility.
• Build standardized dashboards, alerts, and KPIs for key services and business applications.
• Develop and maintain automation for telemetry data collection, alert configuration, and dashboard provisioning.
• Ensure coverage for application, infrastructure, and end-user experience monitoring across all environments.

Reliability Engineering

• Define and maintain Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), and Error Budgets in partnership with DevOps and Development teams.
• Implement automated incident detection, alerting, and response playbooks to reduce MTTR.
• Analyze recurring incidents and drive permanent fixes and reliability improvements.
• Support the transition toward zero-downtime deployments by validating performance and stability during rollout stages.

Performance & Cost Optimization

• Establish performance baselines and track resource utilization across cloud and container infrastructure.
• Work with DevOps and Development teams to identify performance bottlenecks and recommend optimizations.
• Monitor and optimize monitoring metrics ingestion, Azure Log Analytics, and storage costs to balance visibility with efficiency.

Incident Management & Postmortems

• Serve as a key responder during major incidents, providing data-driven insights and remediation coordination.
• Lead root cause analysis (RCA) and ensure postmortem action items are implemented.
• Build dashboards and analytics to identify leading indicators of failure and performance degradation.
• Improve operational playbooks to accelerate detection and recovery.

Automation & Continuous Improvement

• Contribute to CI/CD pipeline integrations for instrumentation validation and canary monitoring.
• Continuously evaluate emerging observability tools and practices for adoption.
• Advocate for reliability and monitoring best practices across engineering teams.

Required Skills

• 5+ years of experience in Site Reliability, Observability, or DevOps Engineering roles.
• Strong hands-on experience with observability tools such as Datadog, New Relic, Grafana, ELK/EFK, or equivalent.
• Deep understanding of metrics, tracing, and logging concepts and their correlation across distributed systems.
• Experience implementing Synthetics and RUM monitoring for frontend performance.
• Experience defining and managing SLOs, SLIs, and Error Budgets.
• Solid grasp of Azure infrastructure, Kubernetes (AKS), and container monitoring.
• Familiarity with CI/CD pipelines and integrating monitoring into deployment workflows.
• Excellent analytical and communication skills; able to translate complex data into actionable insights.

Job Type: Full-time

Application Question(s):

• experience in Site Reliability, Observability, or DevOps Engineering roles.?
• Which observability tools you have experience ?
• Experience in Azure infrastructure, Kubernetes (AKS), and container monitoring.
• What is your expected salary ?

Work Location: Remote