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Job Description:

Essential Duties and Responsibilities

  • Perform electrical installations, maintenance, and repairs in accordance with all local and state codes.
  • Conduct residential service calls to accurately diagnose and resolve electrical issues.
  • Provide upfront pricing to customers and obtain approval prior to performing work.
  • Clearly communicate the scope of work and completed services to customers to ensure satisfaction.
  • Promote and explain Club Membership Agreements to clients, working toward monthly goals.
  • Document all service calls accurately, including task codes, time management, materials used, and job numbers.
  • Submit all job-related paperwork, receipts, and packing slips daily and accurately.
  • Maintain a clean, organized, and fully stocked service vehicle.
  • Participate in weekly department meetings and ongoing training sessions.
  • Maintain tools and equipment, ensuring proper use, care, and safety practices.
  • Assist with inventory tracking and periodic truck inspections.
  • Debrief with Dispatch upon completion of each job to ensure follow-up as needed.
  • Obtain purchase orders for material pickups and confirm pricing accuracy.
  • Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards.
  • Uphold and demonstrate company values in every interaction.
  • Perform additional duties as needed or assigned.

Company Expectations

At Vredevoogd Heating & Cooling, all employees are expected to live out our core values:

  • Do the Right Thing
  • Be Committed to Excellence
  • Show Others That You Care

Minimum Qualifications

  • Michigan Journeyman or Master Electrical License Required (or readiness to sit for the exam)
  • Prior experience in residential electrical service strongly preferred
  • Strong knowledge of national and local electrical codes
  • Valid driver’s license with insurability through company carrier
  • Ability to pass a background check and drug screenings (initial and random)
  • High school diploma or GED required
  • Strong verbal communication and reading skills
  • Able to work in Michigan environmental conditions, including extreme temperatures
  • Passion for delivering world-class customer service
  • Strong multitasking skills across phone, computer, and in-person interactions
  • Team-oriented mindset with a positive attitude and willingness to grow

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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