Job Description:
Essential Duties and Responsibilities
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Perform electrical installations, maintenance, and repairs in accordance with all local and state codes.
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Conduct residential service calls to accurately diagnose and resolve electrical issues.
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Provide upfront pricing to customers and obtain approval prior to performing work.
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Clearly communicate the scope of work and completed services to customers to ensure satisfaction.
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Promote and explain Club Membership Agreements to clients, working toward monthly goals.
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Document all service calls accurately, including task codes, time management, materials used, and job numbers.
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Submit all job-related paperwork, receipts, and packing slips daily and accurately.
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Maintain a clean, organized, and fully stocked service vehicle.
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Participate in weekly department meetings and ongoing training sessions.
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Maintain tools and equipment, ensuring proper use, care, and safety practices.
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Assist with inventory tracking and periodic truck inspections.
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Debrief with Dispatch upon completion of each job to ensure follow-up as needed.
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Obtain purchase orders for material pickups and confirm pricing accuracy.
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Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards.
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Uphold and demonstrate company values in every interaction.
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Perform additional duties as needed or assigned.
Company Expectations
At Vredevoogd Heating & Cooling, all employees are expected to live out our core values:
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Do the Right Thing
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Be Committed to Excellence
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Show Others That You Care
Minimum Qualifications
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Michigan Journeyman or Master Electrical License Required (or readiness to sit for the exam)
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Prior experience in residential electrical service strongly preferred
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Strong knowledge of national and local electrical codes
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Valid driver’s license with insurability through company carrier
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Ability to pass a background check and drug screenings (initial and random)
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High school diploma or GED required
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Strong verbal communication and reading skills
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Able to work in Michigan environmental conditions, including extreme temperatures
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Passion for delivering world-class customer service
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Strong multitasking skills across phone, computer, and in-person interactions
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Team-oriented mindset with a positive attitude and willingness to grow
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.