Junior Assistant Admin & IT Support

Junior Assistant Admin & IT Support

Solvefy is looking for a dynamic and skilled Assistant Admin & IT Support professional to join our team. In this role, you will work closely with the Admin Manager to oversee IT operations and support administrative functions. Your responsibilities will include managing IT infrastructure such as servers, laptops, and CCTV camera systems, provide technical support, and ensuring smooth day-to-day operations.

Key Responsibilities:

IT Support:

• Troubleshoot and resolve hardware and software issues for laptops and desktops.
• Perform regular maintenance and monitoring of servers to ensure optimal performance and security.
• Install, configure, and upgrade IT systems, including operating systems, software, and hardware.
• Maintain IT inventory, including hardware assets and software licenses.
• Oversee and troubleshoot CCTV camera systems, ensuring proper installation and functionality.
• Monitor CCTV cameras, address recording issues, and resolve operational problems promptly.
• Ensure data security, network integrity, and backup systems are in place.
• Provide timely technical support to employees both on-site and remotely.
• Collaborate with external vendors for IT equipment purchases, repairs, and upgrades.
• Maintain detailed documentation of IT systems, processes, and issues.

Administrative Support:

• Manage and supervise office boys, ensuring efficient office upkeep and support services.
• Assist the HR & Admin Manager with administrative tasks and operational requirements.

Qualifications and Skills:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Proven experience in Admin IT support, with expertise in server, laptop, and CCTV camera systems management.
• Strong troubleshooting skills for hardware, software, and security systems.
• Proficiency in server management, network protocols, and operating systems (Windows, MacOS, Linux).
• Knowledge of CCTV system installation, maintenance, and troubleshooting.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and work independently in a fast-paced environment.

What We Offer:

• Market Competitive Salary
• Provident Fund
• Medical & Gym Allowance
• Refreshment Allowance
• Annual Trips & Bonuses
• Umrah Allowance
• Bi-Annual Dinners
• Leave Encashment & Paid Leaves

Location: Johar Town, Lahore
Office Timings: 11 AM - 8 PM (On-site, Full-time)
Reporting To: Admin Manager

Job Type: Full-time

Work Location: In person