Junior Associate, Client Services

About Avenue Z, Inc.

At Avenue Z, we are a dynamic media and technology company with a powerful influence across all channels. Our leadership has been at the forefront of digital marketing and communications for over 30 years, pioneering innovative strategies that drive meaningful change in brand performance and business growth.

When you join Avenue Z, you become part of a team that doesn’t just adapt to change but leads it, guiding some of the world’s most influential leaders and brands to new heights. We are driven by a deep passion for our craft and an unwavering commitment to integrity in everything we do. If you share our passion and values, explore our current job openings to see how you can make an impact with us.

The Junior Associate, Client Services, is responsible for supporting the Portfolio Lead in the management of marketing and public relations retainer partnerships and website builds throughout their entire lifecycle for our clients. They will work directly with our clients, internal teams, and vendors to ensure successful completion and client satisfaction. This role will require a strong understanding of project management principles and practices, as well as the ability to effectively communicate with a variety of stakeholders.

Responsibilities:

• Partner with assigned clients to ensure quality deliverables provided on time and within budget.
• Assist members in the Client Experience department in the development and execution of project plans.
• Manage the day-to-day activities of projects, including tracking progress, communicating with stakeholders, and resolving issues.
• Gather and document project requirements.
• Create and manage project schedules and budgets.
• Facilitate project meetings and client presentations.
• Manage risk and issue resolution.
• Provide support to clients and vendors.

Qualifications:

• Bachelor's degree in business administration, project management, or a related field.
• 1-2 years of experience in project management, preferably in the marketing or web development industries.
• Strong understanding of project management principles and practices.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet deadlines.

Bonus Qualifications:

• Marketing experience.
• Web development experience.
• Public Relations experience
• Project Management Professional (PMP) certification.
• Certified ScrumMaster (CSM) certification.
• WordPress experience.
• Agency experience.

Benefits

• Salary range: $53,000 to $58,000 USD
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Unlimited PTO for a healthy work-life balance
• Annual professional development stipend
• Hybrid work model offering flexibility and collaboration