Junior HR Generalist

Who We Are
Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.
Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

The Junior HR Generalist, Core HR is responsible for supporting day-to-day HR operations and ensuring positive employee experience. This role provides comprehensive support across all HR functions. This role administers key HR processes including, supporting employee lifecycle, compliance, status changes, timekeeping for accurate payroll processing and serves as back up to core HR functions.
**The annual compensation for this position is $55,000
This role is a full-time, hybrid position and must meet the hybrid work requirements to come to our office in Lindale, Texas for this role based on location- those in Texas (weekly basis) or those in Oklahoma (quarterly basis).

How You’ll Contribute
Core HR

Employee Support & Service Excellence:

• Support across all HR functions contributing to overall HR projects and initiatives under guidance of Sr. HR Staff.
• Serve as an HR resources triaging questions to appropriate HR resource and help staff navigate HR processes efficiently.
• Deliver exceptional care to staff while delivering services.
• Deliver a positive experience focusing on meeting needs of stakeholders.

Employee Life Cycle Support & Status Change Processing

• Under guidance, own timely and accurate processing of transfers, department restructures, promotions and offboarding process, within 48 hours of receiving final documents to processing.
• Collaborate and communicate, providing timely status updates to stakeholders (e.g. Manager's, Operations, Employees) regarding processing of changes.
• Collaborate with internal team and payroll to resolve discrepancies.
• Maintains accurate records/documentation and accurate administration of changes within the HRIS system.
• Provide back-up support for contractor management to ensure continuity
• Supports off boarding responsible for tracking of equipment return for departing employees
• Proves backup support for new hire administrative tasks.

Time Keeping:

• Review daily/weekly to prepare for payroll processing
• Act as liaison for timekeeping review between benefits admin, staff, and managers.
• Act as point of contact for managers in assisting managers with employee timesheets/payroll readiness.
• Collaborate with managers and employees to clarify timekeeping issues and ensure compliance with company policies and labor law.
• Reviewing timesheets working with managers to resolve errors that impact pay.
• Provide managers support in HRIS timekeeping, PTO and schedules.

HR Administrative and Compliance Support

• Responsible for updating job descriptions and ensuring timely requests for changes.
• Maintain job descriptions, update existing roles, file previous versions, format consistently and ensure key requirements are accurately documented. Routinely audit job descriptions.
• Support onsite volunteer programs, process volunteers, access, background checks, applications and departures.
• Review and process employee change timely. W4, addresses, marital status
• Process system access requests for employee groups.
• Work with IT, HRIS, Payroll to process employee name changes.
• Provide administrative support towards compliance initiatives, reporting, audits, state specific practices.

Miscellaneous

• Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
• Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
• Other duties may be assigned that are not included in the information provided in this job description

The Ideal Candidate

• Knowledge of HR regulations, benefits, and best practices.
• Excellent verbal and written communication skills.
• Self-Driven and ability to anticipate needs.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks.
• Ability to act with professionalism and confidentiality.
• Proficient with Microsoft Office or related software.
• Requires experience in working in a cross-cultural environment.
• Requires a team player that is self-motivated and detail oriented.
• Requires problem-solving orientation and good communication skills.
• Must possess capacity-building and training skills.
• Must enjoy working with people; good problem-solving and conflict-resolution skills.
• Follow the model of Jesus by Loving God; Loving and Serving Others; Being a Person of Integrity and a Person of Excellence in all you say and do.
• Supportive of Mercy Ships mission and vision and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability.

Education and Experience

• Bachelor's Degree required (Business Management or Human Resources preferred). Or equivalent combination of experience and education.
• Minimum of 2 years’ experience in an administrative field required; prior experience in a Human Resource function is preferred. Or equivalent combination of experience and education.
• Experience working with HRIS systems.
• Knowledge of HR processes and employee lifecycle.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.

Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today! This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/