Junior IT & Documentation Assistant

Job description:

We are looking for a proactive and intelligent junior resource to support our project and technical managers. The role includes assisting in writing and formatting technical documents, recording meeting minutes, conducting online research, web/mobile applications testing. Preparing user manuals, adding and updating content/data, maintaining records, and supporting in testing training guides (basic video tutorials a plus) will also be part of the job.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or final-year student/intern with hands-on QA experience).
• Strong writing, communication, and documentation skills (English proficiency required).
• Proficient in MS Office/Google Workspace.
• Experience with documentation tools.
• Ability to learn quickly and work proactively.
• Basic understanding of software testing and lifecycle.
• Analytical, detail-oriented, and proactive attitude.

This is a great opportunity to grow your career in IT projects, documentation, and QA while working in a supportive and professional environment.

Key Responsibilities:

• Assist in creating and executing test plans and test cases for web applications and mobile applications.
• Perform manual testing of frontend interfaces and backend functionality.
• Assist the Manager in writing, editing, and formatting technical documents, reports, and presentations.
• Record, organize, and circulate meeting minutes.
• Conduct online research and gather relevant information as assigned.
• Add and update content or data in documents, systems, or platforms as provided.
• Assist with record keeping and project documentation management.
• Prepare simple user manuals and training guides (basic video tutorials is a plus).
• Proactively support the manager in day-to-day tasks and ensure timely follow-ups.

What We Offer:

• Competitive salary (based on experience)
• Supportive learning environment with mentorship
• Exposure to international projects and clients
• Career growth opportunities
• Team-building activities and a collaborative work culture

Salary: Based on experience

Job Type: Full-time

Work Location: In person