Junior Reservation Agent

Role Objective:

Indigo Hotel is seeking a disciplined and service-oriented Junior Reservation Agent. This role is specifically designed for hospitality professionals or fresh graduates looking to build a career in the 4-star hotel industry.

Experience: 6 Months to 1 Year (Freshers with Hospitality degree can also apply)

Key Responsibilities:

• Manage room bookings via phone, email, and in-person inquiries.
• Process reservations using the Hotel Management System (PMS).
• Maintain up-to-date knowledge of room rates, packages, and hotel facilities.
• Coordinate with the Front Office and Sales teams to optimize room occupancy.

Required Profile:

• Experience: 6 months to 1 year in a Hotel Reservation or Front Office role.
• Education: Minimum Intermediate/A-Levels (Hospitality degree holders preferred).
• Skills: Basic computer literacy, professional phone etiquette, and fluency in Urdu.
• Industry Focus: This is a Hospitality Sector position. Candidates from the BPO/International Call Center industry are not suitable for this specific role.

Pay: Rs40,000.00 per month

Work Location: In person