Junior Sales Support Representative

Sales Support Representative | Tucson, AZ | $16 - $18/hr

We're working with a global leader in customer engagement and business process outsourcing on this exciting opportunity. Since 1936, this organization has been the backbone for some of the world’s most recognizable brands, providing elite sales and service solutions.

Are you ready to kickstart your career with a stable industry titan that invests in your future? We are looking for high-energy communicators to join our sales and service teams, leveraging advanced CRM tools and multi-line communication systems to drive customer satisfaction and revenue growth. Whether you are navigating complex wireless accounts or closing auto insurance policies, you will be the face of world-class brands while earning a competitive wage with incredible growth potential.

The Role

• Manage high-volume inbound calls using advanced CRM software to assist customers with account management, billing inquiries, and service upgrades.
• Execute consultative sales techniques to identify customer needs and match them with appropriate auto insurance or wireless products.
• Perform precise data entry and record management to ensure order processing and account updates are handled with 100% accuracy.
• Troubleshoot technical issues and solve customer concerns using a combination of empathy, product knowledge, and efficient problem-solving frameworks.
• Multitask across multiple digital platforms and communication tools to maintain high efficiency and met performance KPIs.
  
  

What You'll Need

• At least 6 months of experience in Sales, Upselling, or high-touch Customer Relationship Management (CRM) environments.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to navigate complex digital databases quickly.
• High school diploma or GED equivalent; must be at least 18 years of age and legally authorized to work in the United States.
• Exceptional verbal communication and active listening skills with a proven ability to persuade and influence customer decisions.
• A growth mindset and the desire to build a long-term career in a fast-paced, cooperative corporate environment.
  
  

What's On Offer

• Comprehensive benefits package including Health, Vision, Dental, and a 401(k) with company matching contributions.
• Stable 40-hour work weeks with a starting pay range of $16 - $18 per hour and clear pathways for leadership advancement.
• Generous Paid Time Off (PTO), paid sick leave, and a tuition reimbursement program to support your ongoing education.
• Elite training and coaching from industry veterans designed to set you up for success from day one.
  
  

Apply via Haystack today!