Junior Specialist Operations & Maintenance

MAIN ACCOUNTABILITIES

• Take ownership of a designated cluster of BTS sites and ensure Sites performance as per defined KPIs/SLAs.

• Ensure efficient Operation and Maintenance of AC, DC, Solar and Generator systems.

• Implement best practices for power system management ensuring high quality Preventive Maintenance and timely Corrective Maintenance

• Monitor and maintain AC and DC power systems to ensure uninterrupted operations.

• Sites analysis using Remote Monitoring System for OPex (CP, Fuel) planning and control.

• Manage backup power sources, including Generators and Batteries.

• Troubleshoot and resolve power-related issues promptly.

• Develop and execute cost-effective strategies to control operating expenses related to power systems focusing on Fueling and CP charges.

• Conduct regular inspections and audits of Sites to ensure Vendor’s Activities related to Preventive and Corrective Maintenance.

• Maintain detailed records of power system performance, Maintenance activities, and Opex expenditures.

• Ensure accurate and timely closure of trouble tickets, documenting the correct Root Cause (RFO).

• Quickly identify and resolve RMS malfunctions or data inconsistencies

• Manage remote site access and network asset security using IoT-enabled solutions. Ensuring complete validation and realization of Opex (Commercial power kWh and diesel consumption)

• Perform quality handover of new sites from rollout to Operations, ensuring no critical or major snags persist at sites during ATP.

• monthly KPI/SLA reconciliation activities with the customer to verify service performance and ensure timely and accurate invoice generation.

• Ensure timely response to customer escalations.

JOB REQUIREMENTS

A. Minimum Qualifications:

• DAE or Bachelor’s degree (BE/B.Tech) in Electrical/Electronics, Telecommunications or related discipline.

B. Minimum Experience:

• 2-4 years of related experience.

C. Functional Expertise (Knowledge, Skills & Abilities):

• Proven experience in managing AC, DC, Solar and Generator systems in the Telecommunications industry.

• Excellent problem-solving and analytical skills.

• Effective communication and leadership abilities.

• Ability to work in a fast-paced and dynamic environment.

• Willingness to travel to BTS sites within the cluster.

• Availability for emergency response and on-call duties.