Junior Support Engineer

Job Description :
Provide L1/L2 operational support for enterprise market data platforms (e.g. LSEG RTDS, Bloomberg B-pipe, exchange feeds) across AWS and on-premises infrastructure.

•  Proactively monitor platform health, troubleshoot issues, and coordinate recovery to meet availability targets.
•  Act as the primary liaison with vendors and exchanges for production incidents, data queries, and technical changes.
•  Plan and execute production activities including upgrades, migrations, failover testing, and resilience enhancements.
•  Support onboarding of new applications and data services, ensuring alignment with architecture and governance standards.
•  Collaborate with Market Data Admin and Commercial teams on entitlement, usage reviews, and audit requests.
•  Maintain operational documentation and continuously improve monitoring and automation capabilities.

Pay: $50,944.72 - $60,000.00 per year

Benefits:

• Health insurance

Work Location: In person