Junior Veterans Service Officer

Posted 02-Apr-2026 (CST)

• Veterans Assistance Commission
• 2500 North Annie Glidden Road, DeKalb, IL, USA
• 19.00-21.00 per hour
• Hourly
• IMRF pension plan, paid time off, paid holidays, health insurance (employer pays 75% of premiums), dental insurance (employer pays 75% of premiums), employer-paid life insurance, wellness program

The DeKalb County Veterans Assistance Commission is seeking candidates for a Junior Veterans Service Officer. This is a full-time position (40 hours/week).

A Junior Veterans Service Officer is an entry-level position, helping veterans and their families navigate the complex world of VA benefits and services. They assist with claims (VA) processing, offer guidance, and provide support in accessing various benefits.

Must have a general knowledge of the U.S. Military. The successful candidate needs to have the ability to communicate well, both verbally and in writing, with our clients daily.

This position requires computer knowledge, organizational skills, time management skills as well as excellent communication skills, accuracy, thoroughness, and attention to detail. The person in this position will be expected to work with the Superintendent on different tasks.

Qualifications

• Mandatory complete understanding and enforcement of Confidentiality and HIPPA
• Knowledge of Military Branches & their Components
• Ability to provide attention to detail while multitasking clients and/or deadlines
• Maintain friendly and approachable persona
• Adaptability to deal with different personalities or situations so as to diffuse, empathize, and encourage clients
• Ability to write correspondence in a professional & cohesive manner
• Knowledge of Microsoft Office and be able to learn and utilize new computer programs
• Willingness to take initiative to achieve office goals
• Ability to work as a team

Office Requirements

• Office hours are Monday - Friday, 8:00am to 4:30pm
• Casual business attire
• Ability to sit, stand and work on a computer for long periods of time
• Ability to occasionally lift 25 lbs
• Ability to be able to bend, reach, push, pull, grasp, or type
• Occasional travel may be required
• Must be able to drive a vehicle
• This is not a work from home position

I understand that employment may be conditioned upon successfully passing a background check.

I hereby affirm that the information provided on this application and accompanying resume, is true and complete. I understand that any false or misleading representations of omissions on the application or during the hiring process may disqualify me from further consideration for employment and may result in discharge even if discovered at a later date.

I hereby authorize DeKalb County Government to conduct or participate in an investigation of personal background, work history, licensure, and police record as may be necessary to verify the information provided in this application and to determine my fitness to hold the position for which I have applied.

I hereby authorize persons, schools, my current employer (if applicable) and previous employers and other organizations to provide DeKalb County Government with any requested information regarding my application or suitability for employment, and I completely release all such persons or entities from any and all liability related to the provided or use of such information.