Juvenile Division Manager

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

· Service · Professionalism · Integrity · Respect · Individual accountability · Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, October 15, 2025.

WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE.

Annual Pay Range: $110,924.21 - $149,747.94

Hourly Pay Range: $53.328949 - $71.994203

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 16 hours of vacation accrual per month
  • Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer-paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a Full Time Non-Represented Group 2 County position.

Non-Represented Group 2 Full Time Benefits

Learn More About Benefits

• Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success?
• Do you have experience leading, planning, and implementing both internal and multi-disciplinary initiatives, as well as managing programs and evaluating program effectiveness, and then translating the results into program improvement solutions?
• Do you enjoy taking on challenges and turning them into opportunities?
• Do you have exceptional communication and organizational skills?
• Are you ready to serve as a Change Agent by effectively managing and leading change and innovation?
• Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity?
• Are you a self-motivated leader with a commitment to excellence in both leading and following through on mission-driven initiatives?
• Do you believe that all youth are capable of success?
• Do you thrive in a fast-paced, continuously evolving environment?

If you answered “yes” to the questions above, we want you to join our team as a Juvenile Division Manager at Clackamas County Juvenile Department (CCJD). Clackamas County Juvenile Department seeks an experienced leader with strong communication and interpersonal skills who is an organized, self-motivated, data driven, and detail-oriented individual, who holds themselves to the highest standards of professionalism, honesty, and objectivity to join our leadership team as a Juvenile Division Manager. If selected for this position, you will be responsible for overseeing the work of the assigned supervisory staff and the oversight of the Accountability and Reformation Division or the Youth, Family, Stakeholder, and Community Collaboration Division which includes the operation of the Juvenile Intake and Assessment Center, as well as planning, developing, and implementing department initiatives and programs. You will be responsible for leading and ongoing monitoring of progress for a variety of division and/or department-wide initiatives, which may include practice improvement, case management, programs, service delivery, state, county, or department policy implementation to assist the Clackamas County Juvenile Department in fulfilling its mission and/or complying with external mandates or county directives. These initiatives will be both internal as well as multi-disciplinary. You will play an instrumental role as a department representative and liaison to multiple governmental agencies and community partners, coordinating various services and programs.

If selected for one of these positions, your focus will be to effectively plan, lead, implement, monitor, and sustain the ongoing development and delivery of practices designed to improve outcomes for youth and develop proficiencies of staff in departmental direct service teams, as well as in multi-disciplinary initiatives. You will serve as one of the agency’s subject matter experts on evidence-based principles for effective intervention, as well as youth and family engagement. Responsibilities include overseeing coordination and delivering various types of training, developing implementation and work plans, working with other managers, the policy, performance, and research team, as well as other professional and contracted staff to implement protocols for continuous quality improvement reviews; developing supervisory and coaching materials designed to increase fidelity and transfer research and learning to day-to-day operations. You will also have an opportunity to focus on implementation, integration, and proficiency activities associated with assessment and screening tools used in the Department, to promote inter-rater reliability of the administration of these tools, and to increase and measure fidelity to the various practice models existing or being implemented in the Department. The Juvenile Division Manager positions report to the Assistant Juvenile Department Director.

The most competitive candidates will have experience using discretion in highly confidential and sensitive matters, be detail-oriented, resourceful, independently seek out answers to questions, take initiative, be team-focused, and have strong interpersonal and communication skills as well as an ability to multi-task and shift priorities frequently in an ever-changing environment.

We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals with the highest degree of integrity and professional ethics, who are motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of seven (7) years of relevant experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• At least four (4) years of progressively responsible personnel management and supervisory experience, including developing, assigning, implementing and reviewing operational work, providing coaching and training for staff, preparing and reviewing performance appraisals and work improvement plans, correcting performance deficiencies and taking action for improvement as necessary.
• Effective leadership skills that translate into inspiring, motivating and developing staff through change and ongoing quality assurance processes.
• Skills to:
  • Plan and coordinate a division of the Juvenile Department and assigned staff.
  • Communicate effectively, both orally and in writing.
  • Operate computer software and other office equipment.
  • Successfully plan, lead, implement, monitor, and sustain departmental projects and initiatives.
  • Research and interpret statues, regulations and rules.
  • Develop policies and procedures.
  • Implement accountability strategies for monitoring performance and fidelity.
  • Engage in continuous quality improvement activities.
  • Prepare written reports, studies, and memorandums for both internal and external stakeholders.
  • Gather, evaluate and interpret data.
  • Direct staff in continuous efforts to improve quality, productivity, and effectiveness.
  • Incorporate team participation in decision making.
  • Evaluate effectiveness of service delivery methods and techniques in meeting program goals.
  • Establish and maintain effective working relationships with community-based, private and government agencies, law enforcement and court personnel, County employees, and the public.
  • Prepare and deliver oral presentations before public groups.
• Thorough knowledge of:
  • Oregon Juvenile Code, including juvenile court processes and procedures; Federal, State and local policies, laws, and regulations related to the juvenile justice system.
  • Theories, concepts, principles and practices of juvenile services program development and administration.
  • Participative management theories, case management methods and techniques.
  • Principles and practices of psychology as they relate to child and adolescent development and family structures.
  • Community resources and facilities available for the diagnosis and treatment of youth.
  • Best practices in the field of juvenile justice interventions and treatment.
  • Principles and practices of public administration and personnel management.
• Working knowledge of:
  • Principles and practices of budget preparation and administration.
  • Program development, implementation and evaluation practices.
  • Administration of contracts, grants and grant reporting methods.

Preferred Special Qualifications/ Transferrable Skills:*

• Master’s degree from an accredited college or university in public administration, human services, social work, psychology, criminal justice or a related field.
• Supervisory experience in the juvenile or criminal justice field.
• Experience as a project leader in leading and managing the development and implementation of system strategic initiatives.
• Experience with implementation science, including various tools, techniques, and frameworks utilized.
• Experience monitoring initiative work-plan activities and their progress towards achieving project deliverables.
• Thorough knowledge of risk assessment instruments used with adolescents and justice-involved youth.

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.
• For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

KEY COMPETENCIES FOR SUCCESS IN THIS POSITION:

Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work.

Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations.

Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses.

Values Diversity through fostering a respectful, inclusive workplace where diversity and individual differences are valued and maximized.

Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization’s vision, mission and goals.

Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve.

Engages in Problem Solving by identifying creative options through communication and the analysis of data.

Possesses Project Management Competency as evidenced by effectively planning, organizing, staffing, directing, and implementing a concept, service, practice, or initiative by utilizing implementation plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes.

Serves as a Change Agent who manages and leads change effectively and supports innovation.

Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats.

Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships.

Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit.

Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals.

Engages in Self-Management as evidenced by the individual’s ability to manage and continually improve the individual’s own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel.

Values Technology Use utilizing electronic systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace.

Duties may include but are not limited to the following:

• Plans, assigns and directs the activities of a division withing the Juvenile Department; develops work plans, allocates resources and develops schedules to accomplish program goals; forecasts personnel and funding requirements; develops new programs/projects to respond to human service needs.
• Hires and directs supervisory, professional, and paraprofessional staff to provide quality service to community members and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
• Participates in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews contract payments and program expenditures; develops proposals for additional funding and personnel; gathers and compiles data and prepares reports.
• Oversees, coordinates and implements programs within the Juvenile Department; manages and participates in the development and implementation of goals, objectives, policies, and protocols for assigned programs; recommends policies and procedures; plan and coordinate program activities and services to ensure the safety and protection of youth, families and staff.
• Conducts a variety of organizational studies, investigations and operational studies, respond to and resolve difficult and sensitive inquiries and complaints from community members; and recommends modifications to programs, policies and procedures as appropriate.
• Monitors and evaluates program effectiveness in meeting established objectives; develops quality assurance standards and implements review process; responds to client complaints and appeals of decisions made by subordinates.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels; reviews and analyzes the operations of service providers; recommends changes as appropriate to ensure adequate delivery of services.
• Interprets and applies provisions of laws, rules, ordinances and regulations governing the administration and management of program areas; develops and implements program policies, procedures and guidelines within department and legal standards; reviews; interprets and clarifies relevant statutes, regulations and department policies.
• Provides directions to staff on complex technical or procedural issues; assigns cases and reviews case files; makes or reviews decisions on difficult case problems; sets spending limits per client and reviews expenditures authorized by subordinates.
• Serves as the liaison for assigned Juvenile Department division with other County departments, and other community and governmental agencies, conducts public relations and outreach activities; promotes services and consistent application of policies and regulations; staffs advisory councils, task forces and committees.

Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365-days-a-year Juvenile Intake and Assessment Center.

This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may require work outside the standard workweek or a workweek in excess of 40 hours. It will be required to serve as a rotational on-call supervisor for the 24/7/365-days-a-year Juvenile Intake and Assessment Center. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person/essential employee. It is expected that the selected candidate will perform duties at the specified on-site work location.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

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ABOUT THE DEPARTMENT

The Juvenile Department provides case management services for all persons coming within the jurisdiction of the juvenile court.

Its three-fold purpose is to hold juveniles referred to the Juvenile Department accountable, protect public safety and provide intervention services directed at reforming the youth’s conduct.

The juvenile department’s programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community.

Mission Statement

The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community.

Values

Integrity, Collaboration, and Excellence

Guiding Principles

• To honor diversity and to treat all persons with respect.
• To involve youth, families, and community partners in creating an effective and responsive department.
• To strive to be innovative leaders in the field of juvenile justice.
• To incorporate evidence-based practices in our work with youth and families.
• To honor victim’s rights and interests throughout all phases of the justice system; To invite victim’s participation in determining how to meaningfully address harm.
• To provide opportunities for youth to repair harm to victims and communities.
• To engage youth to have positive involvement in their communities.

Learn more about the Clackamas County Juvenile Department.

IMPORTANT INFO FOR APPLICANTS:

• REQUIRED:
• Submit your resume.
• To be considered for this position, you must answer every question in the application. When you upload your resume, our application system will parse information from it and generate one line per each position, listing the employer, position title, as well as start and end date. Please click on each line to expand the entry to allow you to fully fill in all the fields.
• REQUIRED:
• To be considered for this position, attach your cover letter (not to exceed three pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your first and last name.
• In the body of your cover letter, you must include responses which provide descriptive and factual information that demonstrate how you meet each of the Required Minimum Qualifications/Transferrable Skills and any applicable Preferred Special Qualifications/Transferrable Skills listed in the Job Details and Qualifications section. Do not use a generic cover letter. Please personalize your cover letter for this position. We read every applicant's cover letter.

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

Kelly Schaefer, Recruiter
KSchaefer@clackamas.us