Job Overview
We are seeking an energetic, customer-focused team member to help create a fun and welcoming karaoke experience for our guests. This role involves assisting customers in private karaoke rooms, supporting bar karaoke operations, providing excellent customer service, and helping maintain a clean and organized venue.
Responsibilities
- Must speak Korean***.
- Check guests into private karaoke rooms and assist with room setup.
- Help customers operate karaoke equipment, song selection systems, microphones, and audio controls.
- Monitor private rooms and common areas to ensure guest satisfaction and compliance with venue rules.
- Support open bar karaoke events by managing singer queues and assisting the karaoke host (KJ).
- Deliver food, beverages, and other guest requests to karaoke rooms as needed.
- Process room reservations, payments, tabs, and customer transactions.
- Clean and sanitize private rooms, karaoke equipment, tables, and common areas between guests.
- Restock supplies, beverages, and venue inventory.
- Assist with opening and closing duties.
- Address guest concerns professionally and escalate issues when necessary.
- Help maintain a safe, clean, and enjoyable environment for all patrons.
- Collaborate with bartenders, servers, security staff, and management to ensure smooth operations.
Qualifications
- Strong customer service and communication skills.
- Comfortable working in a fast-paced nightlife environment.
- Ability to learn karaoke and audio equipment operation.
- Ability to stand, walk, lift, and carry items throughout a shift.
- Availability to work evenings, weekends, and holidays.
- Previous experience in hospitality, entertainment, food service, or nightlife is preferred but not required.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 30–50 pounds.
- Ability to work in a loud, high-energy environment.
Preferred Traits
- Outgoing and friendly personality.
- Problem-solving skills and attention to detail.
- Passion for music, entertainment, and creating memorable guest experiences.
Pay: $20.00 - $25.00 per hour
Work Location: In person