Key Account / Logistics Coordinator

Key Account / Logistics Coordinator (On-Site)

Iscream — A Division of The Mines Press Inc.

Cortlandt Manor, NY

About the Role

Iscream is an established and rapidly growing lifestyle brand seeking a motivated Key Account / Logistics Coordinator to join our team. This on-site position is a dynamic, cross-functional role in a fast-paced environment where you will manage orders from placement to delivery, support our sales team, and serve as a key point of contact for clients.

Core Responsibilities

• Assist the Sales Manager as needed and serve as backup client contact when the Sales Manager is out of office or unavailable.
• Manage all orders end-to-end — from order placement through delivery — including verifying pricing, following up with manufacturers, and tracking shipments.
• Schedule containers and manage testing on all products.
• Work with international suppliers to manage open orders for key accounts, providing details for shipping, labeling, and packing.
• Maintain excellent customer service and professional communication with all new and existing clients.
• Identify potential sales opportunities through client interactions and relay relevant information to Branding Consultants for follow-up.
• Under direction of the Sales Manager, place and follow up on sample orders, project specifications, and client requests.
• Coordinate with internal departments (Billing, Accounts Receivable, Accounts Payable, etc.) on client account matters.

Qualifications & Skills

• Superior customer service skills with a professional, positive, and proactive attitude.
• Highly detail-oriented and organized, with the ability to see tasks through to completion.
• Strong written and verbal communication skills in English, including excellent phone and email etiquette.
• Proven ability to manage multiple priorities, think critically, and meet strict deadlines in a fast-paced environment.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with Electronic Data Interchange (EDI) is a plus.
• Collaborative team player who is also capable of working independently with minimal supervision.
• Outgoing, approachable personality with a “can-do” mindset.

The Mines Press, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law."

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person