Key Account Manager

Company Description

Cheezee Global specializes in delivering seamless and secure payment solutions tailored to the unique needs of businesses in India, Brazil, Thailand, and the Indonesian markets. With a robust focus on simplifying transactions, Cheezee Global empowers businesses to enhance financial operations and expand their reach in emerging economies. By leveraging innovative technology, the company ensures reliable and efficient payment processes for its partners and customers.

Role Description

This is a full-time, on-site role for a Key Account Manager based in Dubai. The Key Account Manager will be responsible for managing relationships with key clients, developing tailored business plans that align with client objectives, and driving revenue growth. Day-to-day tasks include analyzing key account metrics, delivering exceptional customer service, strategizing on account development, and collaborating with internal teams to meet client needs and business goals.

Key Responsibilities:

1. Make outbound calls or send messages ted on distribution and build up

solid relationships.

1. Proficiently grasp relevant job knowlecurately handle customer

demands, and quickly and efficiently resovithin specified time frames to

enhance customer retention and satisfacti

1. Proactively identify, summarize, and vbugh clients' feedback,

pass on the problems to relevant departmepropose effective

suggestions to assist in business optimiz

1. Assist development engineers in resolvems and provide real-time

technical support for first-line troubles

1. Handle occasional tasks assigned by supervisor

Preferred candidate profile

1. Required languages: English and Hindi uent in spoken and written)

1. Bachelor's degree or equivalent expericommunications, or related field.

1. 2-3 years of experience in sales, custetention-focused role.

1. Strong communication and interpersonal

1. Familiarity with CRM systems and suppo

1. Self-motivated with a strong desire to

1. Ability to multitask, prioritize, and 

1. Comfortable working in a fast-paced, environment.

Why Join Us:

• Competitive salary with performance-based incentives and growth potential
• Opportunity to work in an international fintech / blockchain company
• Professional onsite working environment in Dubai, UAE
• Clear career development and promotion pathways
• Exposure to global markets and clients
• Training and development support to enhance professional skills
• Dynamic, young, and supportive team culture
• Tax-free income and other perks