Key Account Manager, 3PV-Logistics
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Manage accounts by resolving any queries they have - serve as a single point of contact for account(s).
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Coordinate with backend operations teams aligning pickups, deliveries, and re-attempts, etc. for a smooth operational flow.
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Monitor and manage performance of business and clients.
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Prepare presentations decks and performance for clients visit daily, weekly, monthly.
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Arrange client visits and MOUs events wherever possible.
Job Requirements
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Client / supplier facing and negotiating experience.
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Understanding of courier operations.
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Internal and external stakeholders management with performance and proposals presentations.
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Hands on experience with data analytics and performance management.
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End to end account and client management experience.
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