Key Account Manager- Customer Service

We are looking for a Key Account Manager with strong experience in PRO services to join our team. The ideal candidate will play a key role in managing client relationships, ensuring smooth government transactions, and delivering exceptional service.

Responsibilities:

Consult with clients to assess needs and eligibility for government programs.

Assist with document preparation, submission, and compliance.

Stay updated on UAE laws, regulations, and government procedures.

Manage multiple client cases while maintaining accurate records.

Provide quotations, follow up on payments, and coordinate with internal teams.

Monitor client documents and ensure timely updates via CRM.

✅ Requirements:

Strong communication and problem-solving skills.

Proven experience in PRO work (government transactions, visa processing, etc.).

In-depth knowledge of UAE laws, regulations, and government portals.

Ability to manage client interactions with professionalism.

Excellent organizational skills and attention to detail.

Prior experience in a PRO service company is highly preferred.

Location: Dubai, UAE

Employment Type: Full-time

If you meet the above qualifications and are ready to take on a challenging yet rewarding role, we’d love to hear from you!

Apply now or share your CV at recruitment@altaresh.com

Website: https://altaresh.com/careers/

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month