Key Holder/Sales Lead

Join the team at Select Shades Sunglass Outlet in Fort Worth, Texas and be a part of our vibrant, family-owned small business where we highly value your career progression and innovative ideas. Develop your sales expertise by engaging with a diverse range of sunglasses brands, including Ray-Ban, Costa, and Gucci. This opportunity serves as an excellent entry point into various aspects of retail, fashion, sales, social media marketing, merchandising, and essential business skills. Cultivate crucial customer engagement abilities and translate your sales successes into earnings through our commissionable pay structure, in addition to your hourly wage.

Our Sunglass Sales Specialists embody a friendly demeanor, a passion for connecting with individuals to help them find the perfect sunglasses, and a commitment to punctuality and dependability.

Select Shades is a network of family-operated sunglass stores based in Atlanta. Our selection encompasses sunglasses from globally renowned brands as well as emerging, regional, and entrepreneurial brands, each with unique narratives and styles. Our retail spaces are designed to offer maximum interactivity, featuring double the assortment of brands and up to 70% more styles compared to a standard Sunglass Hut. Uniquely crafted and merchandised to mirror the character of the communities they serve, each store boasts a distinctive ambiance. Staffed by a carefully selected and trained team, our commitment to excellence is evident in every aspect of the customer experience.

Our leadership takes a hands-on approach, regularly analyzing and refreshing each retail location. We prioritize stocking merchandise that aligns with market needs and maintaining a well-trained staff. At Select Shades, our community-oriented core values foster a culture that values empowerment and career growth for everyone, from seasonal workers to directors. To encourage community involvement, every team member receives a day off each quarter to engage in a community service activity they are passionate about. This commitment to our team and communities reflects our dedication to ensuring customers receive excellent care.

Connect with us today and become a part of the Select Shades family! Resumes are required, and while prior experience is preferred, it is not mandatory.

Role and Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customer needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Actively seek out customers in store and “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options to cross sell products
• Process POS (point of sale) purchases
• Handle returns and/or exchanges of merchandise
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• All other tasks deemed necessary by store leadership or the company.

Preferred Skills

Prior experience in a customer-facing role

Proficiency in English

Proficiency in Spanish very highly valued

Good communication, basic math, and organizational skills

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount

Work Location: In person