Key Holder/Shift Leader

Overview
We are seeking a dedicated and dynamic hourly Manager to join our team. In this role, you will support the store manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. The ideal candidate will possess strong leadership skills and a passion for food quality with the ability to communicate effectively with both customers and team members. This is an excellent opportunity for individuals looking to advance their careers in retail management.

Duties

• Assist in managing daily store operations, including labor tracking and following local food and health guidelines.
• Lead and motivate a team of staff to timely and quality food and deliver outstanding customer service.
• Train new employees on store policies, procedures, and best practices to ensure a knowledgeable workforce.
• Communicate effectively with team members regarding promotions, pricing changes, and product information.
• Utilize POS systems for transactions and inventory tracking while ensuring accuracy in pricing.
• Develop training programs aimed at enhancing employee skills and improving overall store performance.
• Foster a welcoming environment for customers by addressing inquiries and resolving any issues promptly.

Requirements

• Previous experience in management or supervisory roles is preferred.
• Strong leadership abilities with a proven track record of motivating teams to achieve goals.
• Previous experience in food and beverage industry.
• Excellent communication skills, both verbal and written; multilingual abilities are a plus.
• Proficient in using POS systems and basic budgeting principles.
• Ability to train staff effectively on various operational aspects of the retail environment.
• A customer-focused mindset with the ability to sell products effectively while providing exceptional service.
• Strong organizational skills with attention to detail in managing store operations.

Join our team as a Manager and contribute to creating an positive experience while developing your career in restaurant management!

Job Type: Full-time

Pay: $16.00 - $17.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person