Keyholder

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

The Key Holder will help maintain the pop up space organized and assist customer-facing employees with various tasks as needed. Key Holder responsibilities will include unlocking and locking the store, assisting with customer inquiries, and ensuring the store is clean and organized.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Build lasting relationships with customers
• Assist in merchandising and maintenance of the sales floor.
• Follow all company policies and procedures.
• Provide honest and confident feedback to customers about style and fit
• Seek fashion and product knowledge to build your expertise Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and light cleaning
• Manage the alarm system, responsible for opening and closing the store
• This role may require you to be flexible to occasionally performing work/duties other than the one you were hired into

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales
• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
• Exceptional organizational skills, follow through and attention to detail
• Strong problem solving attitude
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills
• Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
• Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD
• Motivated and willing to go above and beyond to service the client
• Strong attention to detail

Minimum Qualifications:

• Proficient in Gmail, excel, word and online navigation
• Retail experience
• Understanding of garment bodies and fashion trends
• Understanding of retail metrics and terms

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.