Kitchen remodel Showroom customer service and sales Associate

Job Overview
Join our dynamic showroom team as a Kitchen Remodel Showroom Customer Service and Sales Associate! In this vibrant role, you will be the friendly face guiding customers through their kitchen renovation journey, providing expert advice on high-end kitchen products, and turning showroom visits into successful sales. Your enthusiasm for design, renovation, and construction will help clients envision their dream kitchens while ensuring they receive exceptional service. This paid position offers a fantastic opportunity to develop your sales skills, expand your knowledge of interior design and lighting, and thrive in a fast-paced retail environment dedicated to excellence.

Responsibilities

• Greet customers warmly, listen carefully to their needs, and provide personalized assistance with kitchen remodeling projects.
• Demonstrate products including cabinetry, countertops, lighting fixtures, and accessories through engaging product demos.
• Assist clients with layout design using SketchUp or CAD software to create accurate kitchen plans that meet their specifications.
• Upsell complementary products and services by identifying customer needs and highlighting premium options such as lighting design or custom cabinetry.
• Manage inside sales transactions using POS systems, handle cash and credit card payments accurately, and process customer orders efficiently.
• Collaborate with the team to merchandise the showroom effectively, ensuring displays are attractive and organized to inspire customers.
• Maintain product knowledge across renovation, construction, lighting sales, and interior design to confidently answer questions and support account management efforts.
• Support marketing initiatives by promoting special offers or new product lines to enhance customer engagement.
• Ensure the showroom remains clean, stocked with necessary materials, and adheres to safety standards related to maintenance and merchandising.

Experience

• Prior experience in retail sales or inside sales within home improvement, renovation, or construction industries is highly desirable.
• Strong communication skills in English; multilingual abilities are a plus for serving diverse clientele.
• Familiarity with layout design software such as SketchUp or CAD enhances your ability to assist customers effectively.
• Knowledge of high-end sales techniques including negotiation and upselling will help maximize customer satisfaction and store revenue.
• Experience in lighting design, interior design, or remodeling projects provides valuable context for customer consultations.
• Organizational skills are essential for managing multiple customer interactions while maintaining showroom presentation standards.
• Basic math skills for handling retail math calculations, POS transactions, and merchandising tasks are required. Embark on a rewarding career where your passion for design and customer service can shine! We’re committed to supporting your growth with comprehensive training opportunities in product knowledge, sales techniques, and industry trends—all within a lively team environment that celebrates innovation and excellence.

Pay: $27.00 - $28.00 per hour

Work Location: In person