Krewe Member — Beignets and Brew
At Beignets and Brew, we bring a positive, youthful, fun vibe for guests stopping in for a quick pick-me-up or a place to relax with beignets, coffee, and beer/wine. As a Krewe Member , you create the first impression—through warm service and consistently great drinks.
What you’ll do
- Deliver top-tier customer service; handle questions, complaints, and special requests
- Monitor food and beverage quality and consistency
- Operate the POS confidently (refunds, discounts, gift cards, etc.)
- Work confidently at every station and support the team where needed
- Train and coach new Krewe members at each station
- Ensure health, safety, and sanitation standards are followed
- Troubleshoot quickly and solve problems as they come up
- Serve as key holder for opening/closing responsibilities
- Greet guests, take orders, and deliver great customer service
- Make coffee drinks and properly operate/clean equipment
- Know the menu and help guests with dietary preferences/restrictions
- Prep/stock throughout the shift and keep stations sanitized
- Work efficiently while maintaining quality and consistency
- Jump in on other tasks to support the team
Requirements
- Positive attitude and strong communication (even during rushes)
- Able to learn quickly (new seasonal items year-round)
- Stand/walk for shifts; bend/lift/carry up to 30 lbs
Schedule
Pay: $13.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Norfolk, VA 23517 (Required)
Work Location: In person