SUMMARY

The Human Resource Assistant is under direct supervision of the Human Resource Manager. Supports human resources professionals relate to benefits, hiring, payroll and other HR areas. Duties include assisting with the recruitment and onboarding process, maintaining accurate employee records and managing internal and external communications for the human resources department.

DUTIES & RESPONSIBILITIES

• Greet the public in person, on the telephone and through e-mail providing quality customer service with accurate information in a professional and culturally sensitive manner.
• Promote a positive team approach to accomplish position duties and encourage a team approach with all S & K Gaming employees. Provides specific information by answering all questions concerning S & K Gaming employment to both internal and external customers.
• The HR Assistant will prepare employee file folders which includes a position description, employee training checklist, S & K Gaming quick fact sheet, human trafficking response guide with business card (hotline #), uniform sheet, shoes for crews order blank and payroll calendar.
• HR Assistant will utilize Paycom’s “Talent Acquisition” component to track all vacancies which are advertised, and screen online applications as assigned by the HR Manager.
• Will notify applicants of application status through talent acquisition e-mail. Will assist in scheduling interviews, screening, interview coordination, conducting interviews and corresponding with applicants through the telephone and/or through online e-mail and notify all applicants of hiring decisions.
• The HR Assistant will schedule and conduct interviews by coordinating interview dates and times with supervisors and managers. All interviews will be conducted at the Human Resources Conference room or Gray Wolf Peak Casino conference room. Supervisors and/or managers will be notified of schedule of interviews through e-mail. Interview record forms will be prepared for each interview session and interview questions will be made available to supervisors/managers at the time of interview.
• HR Assistant will maintain the schedule of interview events on the office whiteboard and through the HR calendar in Outlook. In addition, all HR training and onboarding scheduled will be posted on the office whiteboard to ensure all staff stay properly informed.
• HR Assistant will schedule pre-hire drug screens with St. Luke Hospital, and if new hire lives closer to Missoula the new employee can complete their pre-hire drug test with American Mobile Drug Testing in Missoula. All pre-hire drug screens will be recorded in the pre-hire drug screen book.
• HR Assistant will schedule HR training and onboarding for seasonal employees beginning in May of each year. Seasonal employees will require mandatory viewing of Customer Service and Human Trafficking videos. Additional training will be required if a seasonal position is in a casino operations position, cooks, bartenders, and dining attendants. Seasonal employees will be informed that they do not receive health insurance, life insurance, PTO or holiday pay. They are informed that they are eligible to sign up for the 401K retirement program, although it is optional and not mandatory. HR Assistant will schedule HR onboarding and training for all new full-time and part-time employees. HR onboarding includes sending a letter to each new hire through talent acquisition on Paycom with wage information and includes necessary documents required for onboarding. Each new hire will be required to watch videos on Customer Service and Human Trafficking training. Other training may include First Aid/CPR, Title 31 training, Safe Serve, Serve Safe and Sexual Harassment for those employees which work in Casino Operations, (Cashiers, Slot Attendants, Player’s Club and Cage and Vault employees) in addition to Cooks, Bartenders, Dining Attendants, and Banquet staff. A Gaming license application (CIP) will be e-mailed to those new hires that work in casino operations and other positions that specifically require a gaming license with instructions to complete CIP application and schedule fingerprinting with the Tribal Gaming Commission.
• The HR Assistant will work closely with HR Manager and Payroll/Benefits personnel to ensure that all employee HR information is entered into Paycom, and online files are complete and accurate. Ensures that employee information is confidential and not shared with other S & K Gaming employees/supervisors/managers without a written consent from the employee.
• HR Assistant will issue a proper uniform for each new hire and document in the employee Paycom file. Inform each new hire of required dress apparel which includes black pants, black socks and black shoes. Advise each new hire of option to order shoes from “Shoes for Crews” within the $75.00 limitation provided by S & K Gaming. All information is shared with payroll staff to ensure information is entered into the online Paycom employee file. These items include uniform agreement, shoes for crews order blank, employee ID’s, signed position description, FOB and/or Agilysys card for inputting in Paycom and issuing an activation request to the Surveillance office.
• At the time of employee’s resignation or termination, incumbent will ensure that all uniforms, fobs, or equipment is returned and entered as “recovered” in the employee online file. Uniforms returned will be cleaned and folded and kept organized in the uniform room. The employee will be encouraged to complete an exit interview.
• HR Assistant will be required to sanitize headphones and computer workstations after each new hire use. In addition, employees will be required to clean and sanitize the HR conference room utilized for interviews and meetings and will include all common office areas at the end of each day.
• HR Assistant will assist in the general upkeep of HR offices by cleaning office space and desk area and emptying garbage. Will also assist in maintaining a clean and sanitary bathroom, kitchen/breakroom and uniform room.
• Assists with revisions with current introductory training documents, Human Resource documents and position descriptions.
• Greet employees, potential applicants, the public, answer questions, answer phones, direct calls, and take messages.
• Operates office machines including, but not limited to copiers, scanners, phone, and voicemail system, computers, and other standard office equipment.
• Filing personnel paperwork in appropriate files in the shared folder, maintaining manual and electronic filing systems.
• Provides information to interviewees concerning pay, benefits, and personnel policies.
• Answer applicant and hiring department questions about the interview process.
• Facilitate and coordinate orientation and training sessions for new employees.
• Facilitate new employees by correctly completing onboarding tasks.
• Assist employees with training modules with log-in credentials and starting training videos.
• Create certificates for anniversaries, training, and miscellaneous items if necessary.
• Maintain uniform inventory, washing and drying of employee uniforms, upkeep of uniform rooms.
• Train and/or retrain employees on use of Paycom time clock.
• Issue photo badge, fob, pos card, and correct uniform for position hired.
• Ensure new hires have a copy of position description, training checklist, and supervisor contact information.
• Email supervisors of new hire completion and provide contact information.
• Track employee job anniversaries, create anniversary certificates, order employee service awards and pins.
• Maintain list of required certifications and notify supervisors when employees need to re-certify.
• Maintain and update on regular basis the REDW website, employee information, wages, dates of hire and termination dates.
• Maintain Title 31 with additions and terminations.
• Assists Human Resource Manager with conducting interviews during the summer season.
• Will be a training for the Benefits and Payroll position for the current succession planning.
• Other duties as assigned.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required.
• Must possess two (2) years of Human Resource, Business Administration, Personnel Management experience and/or an AAS degree in Business Administration is required.
• Benefit/Payroll knowledge is preferred.
• Proficient with Microsoft, Excel, Outlook, and other related software.