University Program Associate
Working Title
Lab & Equipment Coordinator
Home Department
CHHS - Dean's Office - 31500
Primary Purpose of Organizational Unit
The College of Health and Human Services (CHHS) is an interdisciplinary and integrated academic unit that includes three professional schools: the School of Nursing, the School of Social Work, and the School of Health and Applied Human Sciences. Housed within CHHS are administrative, academic, and student support teams, a community engagement unit, and the Business Core Services Team (BCST).
The Business Core Service Team provides centralized financial, human resources, event management, facility management, systems training and support, and reporting services to all CHHS units.
College
College of Health and Human Services - 315 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
This position is part of the Business Core Service Team (BCST) within UNCW’s College of Health and Human Services (CHHS). This position reports to the Director of Operations and assists with management of the equipment in CHHS with an emphasis on the equipment in labs.
Responsibilities include:
- Providing technical and mechanical support for simulations, interprofessional education and research approved by Director of Operations
- Managing and operating labs and technical equipment within CHHS
- Maintaining, upgrading, and repairing technical equipment in labs by ensuring functionality, and requesting parts and replacements as needed
- Installing and troubleshooting programs used for instruction
- Serving as the primary point of contact for faculty, staff, students, and community partners’ lab equipment and software needs
- Coordinating space planning of labs to optimize teaching, research, and community engagement
- Serve as IT’s point of contact for shared lab computers within the college
- Assisting the Director of Operations with lab space renovations by identifying potential space conflicts, equipment needs and solutions
- Assist with scholarly research in labs utilizing specialized equipment and technology by training faculty and staff, scheduling, setting up equipment, and providing technical troubleshooting support
- Managing communication and documentation related to new initiatives and collaborations occurring in lab spaces
- Supervising lab space and operating technical equipment during community engagement activities, healthcare simulations, and interprofessional education programs
- Training and supervising student office assistants responsible for routine lab monitoring and maintenance across CHHS managed spaces
- Collaborating with stakeholders, community partners, faculty, and staff for research and interprofessional education projects
- Cross-training to other operations and core service team members
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
Preference will be given to candidates with:
- Master’s Degree or at least 2 years of related work experience
- Experience maintaining and repairing fitness equipment
- Strong communication skills
- Excellent customer services skills
- Experience managing labs in a health and human service field
- Experience working with faculty and medical professionals
- Have the ability to build authentic partnerships with faculty, staff, students, and community partners, and have technical skills, such as report development, focus group facilitation, and project management
- Practice independent decision making on complex projects
Required Certifications or licensure
N/A
FTE
1.0 FTE (40 hours per week)
Months Per Year
12 Months
Work Hours
8:00 am - 5:00 pm
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Job Posting Date
11/14/2025
Posting Close Date
12/04/2025
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.