LADY CONCIERGE

QUALIFICATIONS:

• FEMALE
• Visit or Cancelled Visa
• SPEAKS ENGLISH
• Can join immediately

KEY RESPONSIBILITIES:

• Guest services: Greeting guests, assisting with check-in/check-out, and managing a wide range of requests, from administrative tasks to errand running.
• Reservations and bookings: Arranging dining, entertainment, travel, and transportation for guests.
• Information and recommendations: Providing local information on attractions, restaurants, and events, and making personalized recommendations.
• Problem resolution: Addressing guest complaints and coordinating with other departments, such as housekeeping and maintenance, to resolve issues.
• Communication: Answering phone calls, directing inquiries, and managing mail and deliveries.
• Coordination: Working with other staff members, such as security, valet, and housekeeping, to ensure seamless service for guests.

SKILLS:

• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Customer-focused and a commitment to high-quality service.
• Ability to multitask and prioritize effectively.
• Basic computer literacy and knowledge of common software.
• Knowledge of the local area is often required.

Job Type: Full-time