Landscape Account Manager (1 Year Landscape Sales & Account Management Experience Required)

COMPANY OVERVIEW

Founded in 1996 and with offices in Indianapolis and Muncie, Jay-Crew provides full-service maintenance including Mowing, Landscape Maintenance, Landscape Enhancements, Lawn Care, Irrigation, and Snow Removal for commercial clients. Jay-Crew services entities such as Industrial Properties, Office Complexes, Homeowner Associations, Retail Locations, Apartment Complexes, and Health Care Facilities. Our mission is to build lasting impressions through remarkable service on every project with a vision of being the most trusted landscape company by the clients we serve. Our decisions are shaped by our values of Honesty, Pride, and Professionalism.

POSITION SUMMARY

The Account Manager must be able to manage existing commercial maintenance clients and be able to generate new maintenance customers as well. They must be driven to meet sales goals by renewing current clients and selling enhancements projects to our current customer base. They must be comfortable networking and generating new business. Knowledge of plants and previous horticulture experience is a must.

OBJECTIVES

• Client Service: In business for nearly two decades, we have loyal clients whom we service and renew annually. Each Account Manager is assigned a current client list to service and develop. Client retention rate is a key factor in succeeding in this role. Strong communication and relationship development skills are a must.
• Business Development: Each Account Manager has business development goals to reach through the attraction of new clients and delivery of enhanced services to current clients. While each Account Manager will be supported by corporate marketing efforts, it is the responsibility of the individual to prospect, network, and close new accounts.
• Project Management: The Account Manager is the point person for each of their client relationships. They are responsible for communicating with other members of the Jay-Crew team including office personnel and Operations Managers to ensure clients' expectations are met on each and every project.

EDUCATION & EXPERIENCE NEEDED

• Required-- Associate's Degree or greater from an accredited college or university
• Preferred-- Bachelor's Degree from an accredited college or university
• Required-- Prior experience in outside sales and service
• Preferred-- Prior experience in commercial and/or residential landscaping

KNOWLEDGE & SKILLS NEEDED

• Plant knowledge and previous horticulture experience preferred.
• Landscape design experience is not necessary but helpful
• Must be comfortable networking and generating new business
• Strong organization and communication skills
• Ability to support multiple work assignments simultaneously
• Strong computer application skills needed
• Must take initiative and formulate a course of action to accomplish goals
• Must be adaptable and flexible in dealing with a variety of people

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL REQUIREMENT OF THE POSITION

The key physical requirements of this position include the ability to travel regularly by vehicle, lift up to 20 pounds, use of standard office equipment including computers, and movement within a standard office, sometimes with stairs.

MENTAL REQUIREMENTS OF THE POSITION

Must understand vague and implicit instructions and react favorably in all work situations; must be mentally adaptable and flexible in dealing with a variety of people. Employee must be knowledgeable in office procedures and customer service and be able to answer questions in a professional and friendly manner.

WORKING CONDITIONS

A typical work week requires 40-50 hours. The position requires additional hours when necessary to complete special projects or to respond to client requests. This role includes traveling within a prescribed market area and working outside.

COMPENSATION

The position is full-time, and compensation includes a competitive salary and benefits plan.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Muncie, IN 47302: Relocate before starting work (Required)

Work Location: In person