Landscape Account Manger

This position is responsible for ensuring exceptional service delivery, client satisfaction, and retention across a diverse commercial and residential portfolio.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, address inquiries, and resolve issues as they arise.
• Develop and maintain strong, long-term client relationships to foster loyalty and contract renewals.
• Conduct regular site visits and client meetings to assess needs, evaluate service quality, and recommend improvements.
• Identify and pursue upselling and cross-selling opportunities to expand service offerings and drive revenue growth.
• Prepare and present proposals, reports, and service reviews to clients as needed.
• Oversee the planning, scheduling, execution of landscape maintenance services, ensuring quality standards are consistently met and proactively identifying opportunities to enhance services.
• Collaborate with operations teams to coordinate resources, manage budgets, and optimize project efficiency and safety.

Qualifications

• Associates or Bachelor’s degree in Business, Horticulture, Landscape Contracting/Architecture, or related field preferred.
• 3+ years of account management or client-facing experience, ideally in landscape maintenance or a related industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Experience with budgeting and forecasting.
• Proficiency in CRM and project management software.
• Valid driver’s license and ability to travel to client sites as required.

Compensation & Benefits

• Competitive salary based on experience
• Company vehicle
• Performance-based bonus structure
• Health, dental, and vision insurance
• 401(k) plan with company match
• PTO and paid holidays
• Professional development opportunities

Join our team and help us deliver outstanding landscape maintenance solutions while building lasting client partnerships. Apply today to become an integral part of our growing company!

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person