Landscape Commercial Account Manager

Position Summary

We are seeking a motivated and customer-focused Landscape Client Services Manager to support growing landscape operations throughout the Hurst, Texas market. This role is responsible for managing a portfolio of commercial sites and residential communities while ensuring high-quality landscape services, strong client satisfaction, and efficient coordination of maintenance and enhancement activities.

The ideal candidate is detail-oriented, solutions-driven, and comfortable balancing customer relationships with day-to-day operational oversight across multiple properties.

Key Responsibilities

• Manage and strengthen relationships with commercial property managers, HOAs, and residential clients
• Serve as the primary liaison for assigned landscape service accounts
• Conduct regular property inspections to ensure landscape quality, safety, and overall appearance standards are maintained
• Collaborate closely with field supervisors and operations teams to coordinate daily services and project execution
• Identify opportunities for landscape enhancements, upgrades, and additional service offerings
• Prepare service proposals, estimates, and renewal recommendations
• Respond to client requests, concerns, and service issues in a timely and professional manner
• Monitor account activity, contract compliance, and service expectations
• Maintain accurate documentation of customer interactions, site observations, and completed services
• Coordinate seasonal maintenance programs, irrigation adjustments, and landscape improvement initiatives
• Support scheduling, routing, and operational planning when necessary
• Ensure properties consistently reflect company quality standards and client expectations

Requirements

• Minimum of 3 years of experience in landscape operations, client relations, property services, or account coordination
• Experience supporting commercial and residential landscape portfolios preferred
• Understanding of landscape maintenance procedures, irrigation systems, plant care, and enhancement services
• Strong interpersonal, communication, and customer support skills
• Ability to manage multiple priorities in a fast-paced environment
• Highly organized with strong follow-through and problem-solving abilities
• Proficiency with Microsoft Office and CRM or service management platforms preferred
• Bilingual English/Spanish is a plus
• Valid driver’s license with an acceptable driving history required
• Must be legally authorized to work in the United States

Core Competencies

• Client Relationship Management
• Landscape Service Coordination
• Commercial Property Support
• Residential Community Management
• Irrigation & Maintenance Knowledge
• Scheduling & Operational Coordination
• Customer Communication
• Issue Resolution
• Proposal Development
• Organization & Time Management

Education

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business, Horticulture, Landscape Management, or related field preferred

Benefits

• 401(k) with employer contribution
• Health, dental, and vision insurance
• Paid time off and company holidays
• Performance-based incentives
• Career growth and training opportunities within the landscaping industry

At Colleague, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Colleague promotes individuals solely based on qualifications for the position to be filled.

Pay: $75,000.00 - $95,000.00 per year

License/Certification:

• Drivers license (Required)

Work Location: In person