Laptop & Printer Field Service Technician

Job Summary:

As a Laptop & Printer Service Engineer, you will play a crucial role in ensuring the optimal functionality and performance of laptops & Printers portable computing devices. This role requires a combination of technical expertise, problem-solving skills, and excellent customer service to diagnose and resolve hardware and software issues. You will work in a dynamic environment, collaborating with customers and colleagues to provide timely and effective solutions, making this role integral to the smooth operation of businesses and individuals who rely on Laptops & Printer for their work and personal needs.

• On-Site Servicing: In addition to servicing Laptop & Printer in a workshop or service centre, the Service Engineer may be required to travel to customer sites. This includes Stores, offices, or other locations where Laptops & Printers need servicing. While on-site, the engineer should maintain professionalism and adhere to safety protocols to ensure a positive customer experience.

Key Responsibilities:

• Diagnosis and Troubleshooting: Perform in-depth analysis to identify hardware and software problems in Laptops & Printers. Utilise diagnostic tools, manuals, and your technical knowledge to pinpoint issues accurately.
• Repair and Maintenance: Execute repairs, replacements, and upgrades for components, including but not limited to, processors, memory, hard drives, and batteries. Ensure all repairs meet quality standards.
• Software Support: Install, update, and configure operating systems, drivers, and software applications. Resolve software-related issues such as malware, viruses, and system crashes.
• Data Backup and Recovery: Implement data backup solutions and assist customers in recovering lost or corrupted data, ensuring data privacy and security.

Qualifications:

• A degree or diploma in computer science, electronics, or a related field is preferred.
• Proven experience as a Laptop or Printer service technician or a similar role in the IT industry.
• Proficiency in diagnosing and repairing Laptop & Printer hardware and software issues.

Freshers are also welcome with knowledge in Laptop or Printer hardware replacement. Free training will be provided for interested freshers.

Contact HR: Ayesha 8015322133

Mail : hr@nugrit.com

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance

Pay: From ₹15,000.00 per month

Application Question(s):

• Do you have your own two wheeler?

Willingness to travel:

• 100% (Required)

Work Location: In person