Late Co Founder - CS & Implementation Leader (SaaS)

A leading logistics technology company in Abu Dhabi is seeking a Head of Customer Success & Implementation to take ownership of customer outcomes and retention. This executive role involves defining the global Customer Success strategy, building implementation processes, and mentoring a world-class team. The ideal candidate has over 8 years of B2B SaaS experience and a track record in customer success leadership. The position includes equity and the opportunity to significantly impact the company's growth.