Lateral Dispatcher

LATERAL EMERGENCY COMMUNICATIONS DISPATCHER

Accepting ongoing applications

• Modified Kelly Schedule/Berkley Schedule:
  • On-Off-On-Off-On-Off for 4 days
  • Currently, we offer 24 or 12-hour shifts
  • Holiday pay for holidays worked

• Growth: Lead Dispatcher, Dispatch Supervisor
• Specialties: Incident Dispatch Team (IDT), Certified Training Officer (CTO), Public Education Team
• Candidates annual pay grade progression is based on performance and meeting the requirements of the next tier

• Robust benefits package with medical, dental, and vision
• PTO plans
• Tuition Reimbursement
• Employee Assistance Program and more!

OVERVIEW

GENERAL POSITION SUMMARY

As a First Responder, the Emergency Communications Dispatcher is a specialized position performing multi-channel emergency radio and communications work for the Emergency Communications Center (a secondary Public Safety Answering Point for fire and emergency services). The Dispatcher is responsible for receiving and prioritizing emergency and non- emergency telephone calls from the public and primary Public Safety Answering Points. Work involves evaluating incoming calls to determine appropriate level of Fire/EMS assistance required, dispatching units, and transmitting information and messages upon request according to established procedures. This position monitors public safety units in the field, retrieves and enters computer data, operates TDD/TTY and other related communications equipment.

MINIMUM QUALIFICATIONS

EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS (An equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position is qualifying.)

• CPR
• EMD – nonspecific
• ICS/NIMS 100, 200, 700, 800
• APCO Telecommunicator 1

Required to obtain and maintain the following certifications within one (1) year of employment: Priority Emergency Medical Dispatch (EMD), Priority Emergency Fire Dispatch (EFD), APCO Fire Service Communications, ICS 300, and Blue Card Incident Command.

BENEFITS

South Metro Fire Rescue’s compensation philosophy is designed to attract and retain highly skilled and motivated employees. As such, SMFR’s compensation is more than base pay. All regular fulltime SMFR employees enjoy a total compensation package including: base wages, leave accruals, medical, dental, vision and life insurance employer paid premiums, Retiree Health Savings, Death & Disability and employer paid pension contributions as well as a positive work culture including a robust Fitness, Wellness and Rehabilitation Program, educational opportunities and support, job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meaning to different people depending on what elements a person highly values. But SMFR's overall goal is to be a great place to work.

2026 COMPENSATION:

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