Law Firm Billing Manager

Macdonald Devin Madden Kenefick Harris & Quinn, P.C. is a growing, well-established, full-service law firm in Dallas, Texas. Our practice includes product liability, construction law, commercial litigation, elder law, and insurance defense. The Firm is seeking a skilled, self-directed Firm Billing Manager to join our Firm.

The ideal candidate must have high-level experience with a range of billing support applications. Additional qualifications include excellent analytical and organizational abilities, solid communication and self management skills, creativity, initiative and ability to work in a team environment.

Responsibilities:

• The Billing Manager is responsible for managing the day-to-day billing procedures including direction of accurate cash applications, AR monitoring, WIP management, consultation and management/preparation of complex client billing and e-billing by compiling data from client billing guidelines and preparing invoices
• Hands-on supervision of the Billing staff is required
• Actively focuses on attorney/client/firm billing requirements
• Actively communicates with attorneys in the office and client’s administrative staff
• In consultation with attorneys, follows up on collections as needed
• This position requires heavy attorney contact
• Maintains professionalism and strict confidentiality in all client and firm matters
• Other duties may be requested and/or assigned
• Regular and predictable attendance is an essential function of the position
• Work directly with attorneys and Legal Executive Assistants/Legal Administrative Assistants to prepare client invoices; make necessary revisions to invoices, based on attorneys’ input and transmit final invoices to clients
• Utilize computerized accounting and billing software programs to enter and compile data
• Manage and assist with the workload of the office billing staff and assure equitable distribution of work
• Pre-review of draft bills for accuracy and non-billable entries (per specific client guidelines or minimal dollar value) prior to forwarding to attorneys for review
• Direct the preparation of invoices and e-bills according to attorney and client billing guidelines
• Track the e-Billing progress and resolve any issues until approved by the client
• Revise rejected e-billed invoices and process billing disputes
• Reconcile accounts
• Respond promptly, politely and a reliable manner to partners and other attorneys and assure that the billing staff does the same
• Supervisory Responsibilities
• This position has significant supervisory responsibilities, which include implementation of firm policies and applicable statutes, managing training and mentoring the billing staff
• Ability to work overtime when required at month-end and year-end to process heavy volume of client billing if necessary
• Set up and maintenance of client e-billing accounts in Coyote legal billing software and e-billing vendor sites; submit timekeepers and rates for approval; keep all timekeepers and rates up-to-date on the sites; enter budgets.
• Review Engagement Letters/client contracts and assure special e-billing requirements are met.
• Ability to troubleshoot e-billing software applications, identify potential and realized problem areas, summarize findings, and outline steps to obtain a resolution of issues.
• Review short pay invoices to determine if it needs to be written off or appealed.
• Receive finalized invoices to be processed electronically.
• Process invoices through Coyote; upload LEDES files on e-billing vendor site.
• Own the full scope of electronic billing for assigned clients, beginning with a draft invoice, and ending with a successful approval for payment, processing appeals as needed on short-paid invoices.
• Follow up on “e-billed” invoices to ensure status has not changed on e-billing vendor site.
• Manage rejected invoices for assigned clients, liaising with the Accounting Department and Attorney to resolve promptly.
• Communicate all pertinent e-billing changes to appropriate team members, including Billing Attorneys.
• Manage information of a highly specialized, advanced, or sensitive nature.
• Provide general administrative assistance and support to assigned managers.
• Work on special projects and additional duties as assigned.

Qualifications:

• Knowledge of general accounting principles, e-billing platforms and coyote billing software.
• Computer proficient with experience and working knowledge of Microsoft Office (Word / advanced Excel skills), Outlook, and Adobe
• Analytical skills requiring an aptitude for detail and accuracy to conduct analysis of complex client billing problems, reconciliation of billing related issues, ability to multi-task with numerous reports simultaneously
• Proactive with excellent troubleshooting, problem resolution, and follow-through skills
• Excellent interpersonal, verbal and written communication skills
• Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts
• Excellent organizational skills including record keeping, data collection, and system information
• Ability to compile and analyze data and furnish information in report/excel format, written correspondence, e-mail, or verbally
• Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment
• Ability to act independently and make decisions within scope of the position’s responsibilities3+ years legal electronic billing experience, with full knowledge of e-billing vendor sites, LEDES formats, and e-bill tracking systems.
• Legal e-billing experience with 3+ years of experience handling high volumes of e-billing; working knowledge of e-billing software (examples: TyMetrix 360, LSS, Legal Tracker, CounselLink).
• Knowledge of LEDES format standards and UTBMS coding.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Accounting: 3 years (Required)
• Microsoft Outlook: 3 years (Required)

Work Location: In person