Law Firm Intake Specialist - Office Assistant

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now!

$36,800 - $38,000 yearly

• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
• Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload

• Previous customer service or sales experience preferred
• Proficiency with Microsoft Office products, especially Microsoft Excel
• High school diploma or equivalent needed, while a Bachelor’s degree is desired
• Excellent and empathetic verbal and written communication skills required
• Solid data entry, spreadsheet management, and computer skills

We are a small, boutique law firm specializing in Estate Planning & Family Law. Our focus is on providing personalized, high-quality legal services to clients.