Responsibilities
As a key part of our growth team, this role will focus on both sales and customer experience:
- Respond to inbound calls, texts, and website inquiries from homeowners
- Provide accurate estimates and help customers choose the right programs
- Follow up on leads and close new business
- Conduct outbound calls to existing and potential customers during off-peak times
- Identify opportunities to expand services (mosquito, perimeter pest, tree & shrub, etc.)
- Support marketing efforts including promotions, text/email campaigns, and seasonal offers
- Maintain organized and accurate records in our CRM system
- Work closely with our team to deliver a 5-star customer experience
Compensation & Opportunity
- Base Pay: Hourly based on experience
- Commission and performance bonuses
- Expected earnings: $60,000 – $90,000+
- Leadership opportunity to help grow our sales department
- Direct impact on company growth and marketing direction
- Advancement opportunities as we continue to expand
Why Turf Pride?
- Family-owned & operated since 2002 (not private equity owned)
- 600+ 5-star Google reviews and a strong reputation in Northeast Ohio
- No winter layoffs — year-round stability
- Medical benefits and retirement options
- Company vehicle provided during work hours
- Team-focused culture with regular company events (cookouts, outings, cornhole tournament, etc.)
- A company that truly lives its core values: Care, Do Your Best, Do the Right Thing
Requirements
- Self-motivated with strong attention to detail
- Excellent written and verbal communication skills
- Comfortable talking with customers and closing sales
- Strong organizational and follow-up skills
- Clean driving record
- Reliable transportation to our office
- Ability to pass a background check
What We're Looking For
Someone who wants more than just a job — this is a chance to build a career, grow with a company, and have a real impact on our success. If you enjoy working with people, being part of a team, and helping drive growth, this could be a great fit.