L&D Practice Growth & Client Support

About ICAN

ICAN (pronounced “I-KA-N”) is a strategy and people advisory firm that has grown from its early roots in North America to curating one of the region’s strongest networks of senior experts, consultants, and executive coaches. We partner with ambitious private and public sector organizations to solve their most critical challenges across transformation, performance, and leadership. Our model brings global standards and regional insight together—delivering clarity, rigorous thinking, and solutions built for real-world execution. At ICAN, we are committed to elevating capability, shaping high-performing cultures, and enabling organizations to achieve meaningful, sustainable impact.

This role directly supports the Practice Partner (Learning and Development) , acting as the backbone for business growth, proposal development, content creation, and operational support across client engagements. It is a hybrid role blending:

• Business Development (BD) support
• Proposal and RFP drafting
• LinkedIn and social media content management
• Executive office support
• Practice coordination and client communication

Key Responsibilities

1. Business Development Support

• Support lead generation, pipeline management, and partner deal flow
• Coordinate outreach, meetings, and follow-ups for practice growth
• Assist in managing partnerships and client touchpoints

2. Proposal & RFP Development

• Draft professional proposals, scopes of work, and pricing breakdowns
• Support RFP responses, formatting, storytelling, and submission readiness
• Build executive-grade slides and documents using Canva Pro, Microsoft PowerPoint, and Word

3. Social Media & Thought Leadership Support

• Develop, schedule, and post content on LinkedIn and social media
• Support recommendation gathering, testimonials posting and engagement tracking
• Maintain consistent premium visual identity and copy style for the practice

4. Executive Office & Practice Support

• Manage partner calendar, coordination, and logistics
• Assist in client communication, briefing notes, and internal cadence tracking
• Support workshop coordination, coaching circles planning, and follow-up content

Required Skills & Competencies

Core Skills

• Excellent communicator (Arabic & English)
• Proposal and slide-narrative development experience
• Comfortable working with senior stakeholders
• Skilled in partner-grade content and communication
• Strong BD coordination and organizational support experience

Mindset & Working Style

• Fast learner, structured thinker, and highly detail-oriented
• Able to shift context seamlessly between: business growth ↔ proposals ↔ content ↔ operations
• Independent, proactive, and resourceful
• Comfortable with ambiguity and multi-domain work

Experience Requirements

• Minimum 5+ years in any of the following areas:
• Business development support
• Executive assistance
• L&D coordination
• Proposal development
• LinkedIn content and brand support

What You’ll Gain

• Exposure to Partner-level L&D strategy, GTM, and P&L decision making
• Experience working on high-impact GCC nationalization and leadership advisory programs
• Direct mentorship from a senior practice leader
• Visibility into practice building and strategic talent advisory work at scale

Shortlisted candidates will be asked about:

1. Salary expectations
2. Notice period
3. Visa/residency and work rights status