Lead Barista – $21.50–$24/hr to start + Tips
Be part of something NEW and EXCITING
We’re a brand-new Latin-inspired coffeehouse in San Pedro looking for an enthusiastic & upbeat, creative, quality-driven and customer-focused leader to help set the tone for our café culture, train and inspire our team, and ensure we craft a unique café experience from day one!
Why Join Us:
- Vibrant work environment with a fun, welcoming, drama-free, supportive team company culture
- Competitive pay
- Free caffeine :) and employee discounts
- Flexible schedule with early mornings, evenings, weekends, and holidays
- Paid training
- Grow with us – opportunities for leadership and skill development as we expand
- Be a founding team member – your ideas and energy will help shape the atmosphere, build customer relationships, and culture of a brand-new shop
Who You Are:
- Positive, energetic, upbeat, and friendly attitude
- Passion for specialty coffee and exceptional customer service/customer-first mindset
- Reliable, punctual, and responsible, with a strong sense of accountability
- Eager to learn and adaptable as procedures evolve and improve
- A multitasking pro who thrives in a busy, dynamic environment and can pivot quickly as priorities change
- Receptive to feedback and always looking for ways to improve
- Able to work independently and collaborate with team of baristas to create a positive experience for customers and team members
Requirements:
- Previous barista experience REQUIRED (2+ years specialty coffee preferred)
- Excellent communication and customer service skills/Customer-first mindset
- Demonstrates ability to consistently produce high-quality latte art
- Expertise in dialing in espresso grinders for optimal extraction
- Proficient in managing fast-paced bar operations while maintaining quality and efficiency
- Able to take on opening and closing shifts and complete tasks efficiently
- Ability to educate guests, gauge preferences, and make thoughtful recommendations
- Flexible availability (early mornings, evenings, weekends, holidays)
- Knowledge of sanitation regulations and food safety standards
- Food Handler Certificate (willing to obtain)
- Maintains a polished, and professional appearance
Duties:
Leadership & Team Development
- Train, mentor, and inspire a team of baristas to foster a positive, high-energy work environment.
- Lead onboarding and ongoing training to uphold rigorous service, quality, and consistency standards.
- Reinforce company culture and specialty coffee standards across the entire team.
- Identify and mitigate unprofessional or toxic behaviors to maintain a safe, productive workspace.
Menu & Sales Strategy
- Collaborate on menu development, including seasonal drink creation, recipe testing, and innovative product ideas.
- Support sales growth by strategically promoting menu items, suggesting pairings, and utilizing upselling techniques.
- Gauge customer preferences to provide expert recommendations based on taste profiles and menu knowledge.
Daily Operations & Equipment
- Direct daily café operations, ensuring smooth, efficient service and consistently high product quality.
- Dial in and maintain espresso machines, grinders, and brewing equipment daily to ensure optimal beverage quality.
- Prepare and serve specialty coffee, tea, and food items with precision and consistency to brand standards.
- Optimize bar workflow to maintain a fast, clean, and organized station during peak service hours.
- Oversee inventory and stock management; provide precise ordering lists and manage rotation to minimize waste.
Customer Experience & Service
- Deliver exceptional customer service as the primary point of contact, greeting guests and providing detailed menu guidance.
- Process orders with high accuracy, paying meticulous attention to custom preferences (e.g., coffee blends, dairy, and ratios).
- Address and resolve customer feedback or complaints promptly to ensure total satisfaction.
Administration & Compliance
- Manage POS operations, cash handling, and daily opening/closing procedures, including detailed reporting to management.
- Enforce strict compliance with all health, safety, and food regulations for both FOH and BOH areas.
- Create and oversee cleaning schedules to ensure all café areas remain tidy, safe, and visually appealing.
- Exercise store-level autonomy to solve unforeseen tasks and notify ownership of critical updates as needed.
Apply today and grow with us!
Pay: $21.50 - $24.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person