Lead Bartender

Job Overview
The Lead Bartender is a highly visible, guest-facing role responsible for delivering an elevated craft beverage experience while supporting shift leadership, operational accuracy, and service standards. While most shifts focus on hands-on bartending and hospitality with tip eligibility, the Lead Bartender also serves as Manager-on-Duty during assigned shifts when the General Manager is not onsite.

Mirror Twin is not just a brewery—we operate a craft-driven beverage program that includes thoughtfully designed cocktails, mocktails, beer, wine, and non-alcoholic offerings. The Lead Bartender plays a critical role in executing and upholding high standards across all beverage categories, ensuring consistency, quality, presentation, and guest education.

In addition to craft beverage execution, the Lead Bartender supports leadership functions in the Toast POS system, assists with shift oversight, and spot-checks opening and closing duties to ensure compliance with Mirror Twin’s operational and service standards.

Responsibilities

Bartending & Craft Beverage Execution (Primary)

• Deliver a welcoming, knowledgeable, and hospitality-driven guest experience that reflects Mirror Twin’s craft-focused brand.
• Prepare and serve craft beer, cocktails, mocktails, wine, and non-alcoholic beverages according to established recipes, specs, and presentation standards.
• Execute high-quality craft cocktails and mocktails, including proper technique, balance, garnish, glassware, and consistency.
• Maintain strong working knowledge of:
• Craft beer styles and draft systems
• Classic and house cocktail builds
• Spirit profiles and modifiers
• Zero-proof and low-ABV craft mocktails
• Confidently guide guests through beverage options, offer thoughtful recommendations, and elevate the overall craft experience.
• Manage high-volume service efficiently while maintaining accuracy, quality, and composure.

Shift Lead / Manager-on-Duty Responsibilities (When Scheduled)

• Act as Manager-on-Duty (MOD) during assigned shifts in the absence of the General Manager.
• Use Toast POS managerial functions as required, including:
• Manager approvals
• Voids, comps, discounts, and refunds
• Reopening checks
• End-of-shift closeouts and reporting
• Ensure proper cash handling, drawer reconciliation, and documentation of discrepancies.
• Serve as the point of contact for guest concerns, service recovery, and on-shift decision-making.
• Escalate operational or personnel issues to the GM as appropriate.

Standards, Compliance, and Safety

• Uphold responsible alcohol service at all times, including ID verification and prevention of over-service.
• Ensure compliance with all local and state alcohol regulations and internal policies.
• Maintain cleanliness, organization, and sanitation of bar areas, tools, and glassware.
• Model professional conduct and enforce service, safety, and behavioral standards across the bar team.

Opening, Closing & Quality Calibration

• Perform opening and closing duties on assigned lead shifts.
• Spot-check and calibrate bartender opening and closing sidework to ensure:
• Tasks are completed fully and correctly
• Craft beverage prep meets quality standards
• The bar is properly stocked, clean, and shift-ready
• Provide corrective feedback and coaching when standards are not met.

Training, Coaching & Team Leadership

• Support onboarding and training of new bartenders, including:
• Toast POS basics
• Bar procedures and sidework
• Craft cocktail and mocktail recipes
• Service and hospitality standards
• Provide real-time coaching on technique, speed, guest interaction, and beverage knowledge.
• Lead by example and foster a collaborative, professional, and craft-focused team culture.

Inventory & Operational Support (As Assigned)

• Assist with bar inventory counts and organization.
• Monitor stock levels for spirits, mixers, garnishes, NA ingredients, glassware, and supplies.
• Communicate shortages or quality concerns to the GM.
• Help ensure consistency in prep, batching (if applicable), and storage of craft beverage components.

Required Qualifications

• 2+ years of high-volume bartending experience; craft cocktail experience strongly preferred.
• Demonstrated ability to lead shifts and support team accountability.
• Experience executing both alcoholic and non-alcoholic craft beverages with consistency and attention to detail.
• POS experience required (Toast preferred).
• Strong guest-recovery, communication, and decision-making skills.
• Ability to work nights, weekends, and holidays as scheduled.

Preferred Qualifications

• Prior experience as a shift lead, key-holder, or trainer.
• Craft cocktail or mixology training.
• Responsible alcohol service certification (or willingness to obtain).
• Brewery or hybrid taproom/cocktail bar experience.

Join us as a Lead Bartender where your enthusiasm for hospitality meets your expertise in beverage service! Bring your energy, passion for excellence, and leadership skills to create an inviting atmosphere that keeps guests coming back. We value professionalism combined with a lively spirit—help us craft unforgettable moments one drink at a time!

Job Type: Part-time

Pay: From $18.00 per hour

Application Question(s):

• Have you ever served as a lead bartender where you had to handle escalating custom issues?
• If offered a job, what date do you want to start?
• If offered the position, are you willing to submit to a background check for theft, fraud and violence?
• Do you have CRAFT cocktail and mocktail experience? If yes, how many years?
• This job requires open availability (7 days a week and during operating hours), do you have full open availability?

Work Location: In person