Lead Bookkeeper and Client Liason

About Erica Day LLC
Erica Day LLC is the parent company of JEA Financial and GymFit Financial, two fast-growing brands offering bookkeeping, coaching, and strategic financial guidance — specializing in eCommerce businesses and fitness companies. Our culture is fast-paced, fun, and rooted in our core values: Quality Control, Honesty, and Community. We’re looking for a detail-oriented Bookkeeping Team Lead with strong leadership experience, deep accounting knowledge, and the drive to take ownership of outcomes. In this role, you’ll act as the client-facing liaison between our bookkeeping team and clients, ensuring A++ client support and satisfaction while managing and mentoring your team.

Why This Role Matters
We’ve built strong systems, but we need someone who can lead our team, maintain quality control, and serve as the primary bridge between clients and our bookkeepers. This key hire will help remove bottlenecks, provide excellent client experience, and allow our leadership team to focus on growth.

Key Responsibilities

• Oversee bookkeeping operations for multiple client accounts (primarily eCommerce and fitness businesses)
• Review and ensure accuracy in Balance Sheets, P&Ls, reconciliations, and categorization
• Act as the main point of contact for client escallations providing proactive updates and resolving questions efficiently
• Manage and mentor a team of bookkeepers and Client Success Managers
• Being detail oriented so you'll read this and apply with your favorite color in an email, sent with your resume to the email address below.
• Provide quality control (QC) on team deliverables before they reach the client
• Maintain accountability for deadlines and performance across the team
• Help enforce standard operating procedures and lead weekly check-ins
• Occasionally assist with client files as the team continues to grow

Must-Have Qualifications:

• Expert-level experience with QuickBooks Online
• Strong grasp of all aspects of the Balance Sheet (not just P&L)
• Prior management or team leadership experience preferred
• High personal accountability and follow-through without needing micromanagement
• Excellent attention to detail by emailing erica@jeabookkeeping.com (instead of or after applying on Indeed) and including your favorite color in the subject line when you apply for this role
• Exceptional communication, time management, and organizational skills

Bonus Points For:

• Experience with Profit First methodology
• Working knowledge of eCommerce platforms (like Shopify, Stripe, or inventory management tools)
• Familiarity with fractional CFO models or fast-growing agencies

Perks & Benefits

• Profit First Certification paid in full (Value: $1,000/month)
• Flexible hybrid schedule with opportunities to work from home and flex hours once able to work independently
• Supportive team culture with structured training and systems
• Opportunities to grow into more strategic leadership as we scale

To Apply:
Send your resume and a short message to erica@jeabookkeeping.com. Applications will be reviewed on a rolling basis. Local candidates within commuting distance to Allentown, NJ will be prioritized.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Paid training

Work Location: Hybrid remote in Allentown, NJ 08501