Lead Caller Specialist (Remote)

About Chapter One:
Chapter One is a dynamic company connecting healthcare professionals with opportunities and solutions to drive results. We’re seeking a Lead Specialist & Business Operations professional to support our growing team, manage critical operations, and drive efficient processes across the organization.
Role Overview:
This role is ideal for someone with a strong operational mindset and excellent communication skills. You will be responsible for managing business operations, supporting project execution, and acting as a key point of contact for internal and external stakeholders. Fluent English with a clear American accent is a must, as the role requires frequent communication with U.S.-based clients and team members.

Responsibilities:

• Identify and source potential leads through outbound channels (calls, emails, LinkedIn, and other platforms)
• Conduct outreach to prospects such as doctors, physicians, or business decision-makers
• Cold calling
• Qualify leads based on defined criteria (interest, need, fit)
• Meet daily and weekly lead generation targets
• Follow up consistently with prospects to maximize engagement
• Collaborate with sales and operations teams to ensure smooth lead handoff
• Track outreach activity and performance metrics

Qualifications:

• Strong verbal and written English skills, American accent preferred
• Excellent communication, presentation, and interpersonal skills
• Prior experience in business operations, project management, or sales support preferred
• Detail-oriented, organized, and able to manage multiple priorities simultaneously
• Comfortable working in a fast-paced, high-growth environment
• Proficiency with CRM systems and Microsoft Office / Google Workspace

Why Join Chapter One?

• Be part of a fast-growing company in the healthcare industry
• Gain exposure to nationwide operations and high-level client interactions
• Opportunity for growth and professional development
• Collaborative and supportive work environment

Job Type: Full-time

Pay: From E£50,000.00 per month