Lead confirmation specialist

Lead Confirmation Specialist (High Volume – Home Improvement)

St. Petersburg, FL (In-Office Preferred) $18–$25/hr + Bonuses (Top performers earn $60K–$90K+)

About Us

We are a fast-growing home improvement company specializing in bathroom, kitchen, and exterior remodeling. We generate a high volume of leads through canvassing, marketing, and inbound calls—and we need a sharp, high-energy confirmation specialist to lock these appointments in.

This role is critical to our success. If you can control a call, follow a system, and get people to commit—you will make great money here.

What You’ll Do

• Call warm leads generated by our canvassing and marketing teams
• Confirm, qualify, and lock in in-home appointments
• Overcome objections and reduce cancellations/no-shows
• Re-confirm appointments (day before + day of)
• Update CRM (AccuLynx / GoHighLevel) with accurate notes
• Work closely with sales and canvassing teams to maximize sit rate

What We’re Looking For

• Strong phone presence (confident, not passive)
• Ability to follow scripts and adapt when needed
• Comfortable handling objections and controlling conversations
• High sense of urgency and accountability
• Experience in call center, appointment setting, or sales is a PLUS
• Experience with CRM systems is a PLUS

Compensation

• Base pay: $18–$25/hour (based on experience)
• Bonus structure based on:
• Confirmed appointments that sit
• Low cancellation rates
• Overall team performance

Top performers can earn $1,000+ per week with bonuses

Schedule

• Full-time preferred. Hours will be Monday through Friday 12 -8pm and every other Saturday 10 -2
• Must be available evenings and Saturdays (peak contact times)

Why This Role Matters

Our sales team depends on YOU. The better you are at confirming and locking appointments, the more deals we close—and the more money everyone makes.

How to Apply

Reply with your resume and a short note on:

• Your experience on the phones
• How you handle objections
• Why you’d be a good fit for a high-performance environment

Pay: $18.50 - $27.72 per hour

Work Location: In person