Lead Conversion Specialist / Appointment Setter

Overview

The Lead Conversion Specialist is responsible for engaging inbound and outbound leads, qualifying prospects, and scheduling appointments for the sales team. This role plays a critical part in the sales funnel by turning initial interest into confirmed meetings.

Key Responsibilities

• Respond promptly to new leads via phone, email, text, or chat
• Qualify leads by understanding needs, timeline, and fit
• Communicate value propositions clearly to prospects
• Schedule appointments for sales representatives
• Maintain accurate records of interactions in CRM systems
• Follow up consistently with leads who have not yet booked
• Handle objections and provide basic information to move leads forward
• Meet or exceed daily/weekly appointment-setting targets
• Collaborate with sales and marketing teams to improve conversion rates

Required Skills & Qualifications

• High school diploma or equivalent
• Previous experience in sales, customer service, or call center roles
• Strong verbal and written communication skills
• Persuasive and confident phone presence
• Ability to handle objections and rejection professionally
• Strong organizational and time management skills
• Familiarity with CRM software (e.g., Salesforce, Acculynx, JobTread)
• Ability to multitask in a fast-paced environment
• Experience in lead generation or appointment setting

Join us if you're ready to energize your career by helping businesses grow through strategic outreach! We offer a vibrant environment where your communication skills, business development talent, and passion for sales will truly shine.

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person