Lead Fine Dining Server

We are seeking an experienced and dedicated Lead Server to act as the "floor lead" during busy shifts. As a senior member of our front-of-house team, you will model excellent service standards, mentor new hires, and assist management in coordinating, pacing, and problem-solving to ensure a premium guest experience.

Key Responsibilities:

• Floor Leadership & Operations: Lead pre-shift huddles to communicate specials, 86'd items, and service goals. Oversee the flow of the dining room, coordinating timing between the kitchen and servers to optimize table turns.
• Customer Experience & Recovery: Actively engage with guests, handling VIP tables, and resolving complex customer complaints or service issues immediately and professionally.
• Mentorship & Training: Train and mentor new servers on facility procedures, safety codes, POS system usage, and menu details.
• Administrative Support: Assist management with opening/closing checklists, balancing cash registers, and securing the building at the end of the shift.
• Menu & Sales Focus: Maintain deep knowledge of food and beverage offerings to provide recommendations and drive upselling of appetizers, desserts, and wine pairings.
• Safety & Compliance: Ensure all FOH staff follow sanitation and safety standards, as well as alcohol service regulations.

Required Qualifications & Skills:

• Experience: 2–3+ years of serving experience in high-volume or fine-dining restaurants.
• Leadership: Proven ability to lead by example, with prior experience in training or supervisory roles preferred.
• Technical Proficiency: Strong knowledge of Point-of-Sale (POS) systems.
• Communication: Exceptional interpersonal and communication skills to lead team members and interact with guests
• Availability: Flexible schedule, including nights, weekends, and holidays

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person